Overview
On Site
$25 - $45 hourly
Contract - W2
Contract - Temp
Skills
Application Support
Manufacturing
Delegation
Positive Attitude
Data Processing
Collaboration
Incident Management
Computer Hardware
Documentation
User Guides
Computer Networking
Management
Microsoft Windows
Microsoft
Printing
Printers
SQL
Splunk
Programmable Logic Controller
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client that is seeking an App Tech Support in Austin, TX.
Overview:
The Application Support Technician will provide essential support to the manufacturing floor, addressing various needs such as coordinating and delegating tasks, troubleshooting IT issues, maintaining printers, reviewing SOPs, processing data, and delivering tactical support for implementing changes. The ideal candidate will be able to effectively lead and motivate the team, fostering strong, positive relationships to build a cohesive and successful group.
Please note that this position is a night shift, 6:00PM to 6:00AM, and requires full-time onsite presence.
Key Tasks:
* Work with multiple departments in high pressure urgent need scenarios
* Resolve issues swiftly and accurately, ensuring tasks are completed and prioritized effectively
* Diagnose and resolve technical issues related to applications, software, and systems promptly to minimize downtime
* Manage a heavy workload with a positive attitude
* Perform repetitive detailed assignments and data processing tasks
* Collaborate with multiple departments in high-pressure situations
* Act as the primary contact for incident management, coordinating the resolution of critical system issues
* Troubleshoot basic network, software, and hardware related problems
* Maintain comprehensive documentation of issues, solutions, and user guides to streamline future support processes
* Prioritize and resolve multiple tasks efficiently in urgent scenarios
REQUIREMENTS:
* Experience troubleshooting basic network, software, and printing issues
* Ability to quickly master new software and functionalities
* Ability to remain composed in high-pressure, urgent situations while managing competing demands
* Strong knowledge of Windows OS and Microsoft enterprise environments
* Flexibility to work weekends and any shift
* Ability to carry heavier work equipment and stand or walk for extended periods on the production floor while troubleshooting issues
Preferred Skills:
* A degree or progress toward a degree in Computer Science or Industrial Engineering is a plus
* Familiarity with configuring and printing using ZPL language on Zebra printers is a plus
* Knowledge of SQL queries and Splunk queries is a plus
* Experience working with PLC, Ignition is a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking an App Tech Support in Austin, TX.
Overview:
The Application Support Technician will provide essential support to the manufacturing floor, addressing various needs such as coordinating and delegating tasks, troubleshooting IT issues, maintaining printers, reviewing SOPs, processing data, and delivering tactical support for implementing changes. The ideal candidate will be able to effectively lead and motivate the team, fostering strong, positive relationships to build a cohesive and successful group.
Please note that this position is a night shift, 6:00PM to 6:00AM, and requires full-time onsite presence.
Key Tasks:
* Work with multiple departments in high pressure urgent need scenarios
* Resolve issues swiftly and accurately, ensuring tasks are completed and prioritized effectively
* Diagnose and resolve technical issues related to applications, software, and systems promptly to minimize downtime
* Manage a heavy workload with a positive attitude
* Perform repetitive detailed assignments and data processing tasks
* Collaborate with multiple departments in high-pressure situations
* Act as the primary contact for incident management, coordinating the resolution of critical system issues
* Troubleshoot basic network, software, and hardware related problems
* Maintain comprehensive documentation of issues, solutions, and user guides to streamline future support processes
* Prioritize and resolve multiple tasks efficiently in urgent scenarios
REQUIREMENTS:
* Experience troubleshooting basic network, software, and printing issues
* Ability to quickly master new software and functionalities
* Ability to remain composed in high-pressure, urgent situations while managing competing demands
* Strong knowledge of Windows OS and Microsoft enterprise environments
* Flexibility to work weekends and any shift
* Ability to carry heavier work equipment and stand or walk for extended periods on the production floor while troubleshooting issues
Preferred Skills:
* A degree or progress toward a degree in Computer Science or Industrial Engineering is a plus
* Familiarity with configuring and printing using ZPL language on Zebra printers is a plus
* Knowledge of SQL queries and Splunk queries is a plus
* Experience working with PLC, Ignition is a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.