Release Coordinator (Hybrid or Remote)

• Hybrid or Remote*
• W2 position; 12 months with the potential of extension

• Responsible for scheduling, coordinating and managing the release process across all environments.
• Facilitating communication and collaboration with stakeholders and application team for working through process flow in release management system of record, Service Now.
• Responsible for reporting, metrics and audit evidence as requested.
• Overall, ensuring that the release process is followed in accordance with policies and procedures.

• Responsible for scheduling and coordinating all environmental changes through Service Now. Creates queries, weekly change, daily change, emergency change and other reports as needed.
• Ensures Change and Release processes are following in accordance with documentation and audit controls.
• Ensures all sign offs and reviews of deployments through change management system have been completed according to procedures.
• Assists and mentors application team members in process, policies, documentation and procedures for change/release process to ensure all items are updated in accordance to policy.
• Reviews audit controls, produces audit reports and completes audit testing for all controls monitored by change management team.
• Reviews and creates audit reports for tracking databases changes, monitoring, updates, and queries information for control compliance for audit purposes. Assists in reporting and gathering control report data for internal and external audit projects.
• Participate in post-release reviews to gather feedback and identify areas for improvement.
• Responds in a timely manner when on-call during non-bank hours, staying in accordance with the bank s operating level agreements.

• Education and/or experience equivalent to an Associate Degree in Computer Science or related discipline.
• 0-3 years of comparable work experience with knowledge of software development lifecycle (SDLC).
• ITIL Foundations a plus
• Knowledge of ITIL change management and release management process.
• Excellent oral and written communications.
• Basic understanding of Azure DevOps (ADO) a plus
• Ability to express technical information to users in a non-technical manner.
• Excellent planning, analytical, decision making, and organizational skills.
• Ability to multi-task, handle stressful situations, and strong team focus, and interpersonal skills.

• Onsite Tuesday, Wednesday and Thursday. WFH Monday and Friday.

• Remote candidates must reside in one of the following states: Florida, Georgia, North Carolina, Ohio, South Carolina, Tennessee, Kentucky, Texas, Virginia, Wisconsin, or Michigan

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.

Authorized US Worker - s and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D