Overview
Remote
65 - 85
Contract - W2
Contract - 12 Month(s)
No Travel Required
Unable to Provide Sponsorship
Skills
Integration hub
ServiceNow
Rest
API
ITSM
Job Details
Role Overview:
Looking for Native
We are seeking a highly skilled and experienced ServiceNow Integration Developer/ lead/Architect the technical design and development of a strategic integration between the ServiceNow platform and Dell TechDirect. This role will serve as the lead technical consultant, responsible for architecting scalable solutions, guiding implementation, and ensuring seamless data exchange between platforms. The Dell TechDirect APIs in scope are Asset Warranty, Support/Case Mgmt., and Self-dispatch.
Experienced in providing professional advisory and strategic consulting across diverse business domains. Skilled in client handling, relationship management, and delivering tailored guidance and mentorship to support organizational goals.
Must-Have Skills:
- 5+ years of ServiceNow development experience, with a focus on integrations.
- Deep expertise in ServiceNow IntegrationHub, Flow Designer, and Scripted REST APIs.
- Strong understanding of Dell TechDirect APIs and integration patterns (or similar OEM support platforms).
- Proficiency in JavaScript, JSON, XML, and web services (REST/SOAP).
- Experience with MID Server configuration and troubleshooting.
- Familiarity with ITSM modules (Incident, Request, Change, CMDB).
- Strong problem-solving skills and ability to work independently.
- Excellent communication and documentation skills.
Key Responsibilities:
- Lead the end-to-end design, development, and deployment of ServiceNow integrations with Dell TechDirect.
- Collaborate with business stakeholders, architects, and Dell technical teams to gather requirements and define integration specifications.
- Develop and maintain integration components using ServiceNow IntegrationHub, REST/SOAP APIs, and MID Servers.
- Ensure data integrity, security, and performance across integrated systems.
- Provide technical leadership and mentorship to junior developers and consultants.
- Troubleshoot and resolve integration issues, including performance bottlenecks and data mismatches.
- Document integration architecture, workflows, and support procedures.
- Participate in Agile ceremonies and contribute to sprint planning and reviews."
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.