Systems Operations Engineer

Randstad Digital is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you! Take a look at the below opportunity, or feel free to visit to view and apply.

Backend RightFax application experience is a must.

Consult on or participate in moderately complex initiatives and deliverables within Systems Operations Engineering and contribute to large-scale planning related to Systems Operations Engineering deliverables. Review and analyze moderately complex Systems Operations Engineering challenges that require an in-depth evaluation of variable factors. Contribute to the resolution of moderately complex issues and consult with others to meet Systems Operations Engineering deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements. Collaborate with client personnel in Systems Operations Engineering.

In addition to Systems Operations experience, required qualifications:

- 2+ years of experience with Enterprise level support, maintaining RightFax and other fax systems in a Production Operations environment. This includes application installation, upgrades, vulnerability management, incident and change management, migrations between fax systems.

- Robust analytical, troubleshooting, and communication skills

- Troubleshooting of complex issues and root cause analysis

- Incident and Change Management

- Monitoring and Observability

- Willing to work outside of normal hours and on-call rotation as needed.

- Experience with RightFax Connect Hybrid - this is a big plus

- Experience with Faxcom/Biscom

- Scripting languages - SQL, VBScript, PowerShell

- Windows Server, Telephony, SIP, T.38, printers, SMTP, and Active Directory

- M365 and Azure AD and familiarity with Hybrid solutions

- Experience with Enterprise tools: Service Now, Agile Kanban/Jira, Thousand Eyes, and other monitoring and observability tools.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.