Transition Manager

Must Have Experience:

8. Experience as a Functional Transition Manager who has put in a Transition plan track it, and plan to success

9. Transition Manager who has managed 3 to 4 Large Transitions within a company

10. Transition Manager who has experience with Risk & Mitigation & MOM (Merits of Meeting)

11. Transition Manager who has experience establishing the process to go live and runs smoothly

12. Experience as Transition manager moving applications form one vendor to another vendor

13. Transition Manager who can identify road blockers and provide solutions to Stakeholders and teams

14. Overall effective communication skills

Job Summary:

We are looking for a skilled and experienced Transition Manager to lead and manage the successful transition of services, processes, or operations from one environment to another. The ideal candidate will ensure seamless delivery, minimal disruption, and alignment with strategic business goals.

Key Responsibilities:

Own and manage end-to-end transition projects across multiple business units or clients.

Develop detailed transition plans including scope, timelines, resources, and risk mitigation strategies.

Coordinate with internal teams and external stakeholders to ensure smooth execution.

Establish governance frameworks and reporting structures for transition programs.

Monitor progress against milestones and KPIs and provide regular updates to leadership.

Identify and manage risks, issues, and dependencies throughout the transition lifecycle.

Ensure knowledge transfer, documentation, and training are completed effectively.

Support change management initiatives and stakeholder communications.

Ensure compliance with contractual obligations, SLAs, and organizational standards.

Required Skills & Qualifications:

5+ years of experience in transition management, project management, or service delivery.

Strong understanding of transition methodologies and lifecycle management.

Experience in managing transitions in IT services, BPO, shared services, or similar environments.

Excellent communication, stakeholder management, and negotiation skills.

Proficiency in project management tools (e.g., MS Project, JIRA, Trello).

PMP, PRINCE2, or equivalent certification preferred.

Ability to work in a fast-paced, dynamic environment with cross-functional teams.

Preferred Attributes:

Strategic thinker with a hands-on approach.

Strong analytical and problem-solving skills.

Ability to manage multiple transitions simultaneously.

Comfortable working with global teams and clients.