Senior IT Solution Analyst

Job Title:- Sr IT Solution Analyst

Job Location:- Miramar FL (Hybrid)

Long Term Contract

• Must have excellent, clear communication - communication is key as this role will be interfacing and presenting to stakeholders
• 5+ years of IT Solution Analyst experience - this is NOT an engineer role
• Experience launching a cyber resiliency program
• Understanding of cyber resilience, disaster recovery, ransomware and out of band communication
• Strong experience with data restore and Microsoft 365
• Experience with enterprise systems - file management, file repository, file cloud
• Experience presenting to stakeholders
• Experience rolling out Enterprise Content Management systems like SharePoint, OpenText
• Domain experience in food/beverage, distribution, retail is highly preferred

We are recruiting for a Senior IT Analyst to join our team in a hybrid, long term contract role in Miramar, FL. This role will focus on gathering and interpreting data, gathering, and documenting business requirements, defining and documenting processes (process flows/swim lanes), and standardization of data and processes. They will serve as the Solution Lead for a cyber resiliency project. Responsibilities: Act as Solution Lead for cyber resiliency project Resolve transaction / data/ process discrepancies. Help to determine opportunities to automate, streamline, and standardize data and or processes. Creates business requirements documents and knows enough about a platform/technology to create functional specs for use in building a technical solution through configuration or coding. May do some light configuration and use tools (Alteryx, SQL, etc.) to do the work required to do analysis. Gather and analyze data, interpret gathered data and find patterns and trends in the analyzed data Submit reports to the relevant department heads and management Help management and other teams achieve business goals and needs Formulate procedural manuals for departments Develop tools in support of the functions Define, track and monitor KPIs Identify and mitigate risks Communicate systems and procedural changes to end users through excellent written and oral communication Support the education and training of end users, working to increase end user proficiency and adoption of implemented solutions Understand, communicate, and reinforce standard process concepts and methodology within the ETP organization Requirements: 5+ years as a Solution Analyst leading medium to complex systems development multi-million dollar projects at one time Experience with launching cyber resiliency program Experience with cyber resilience, disaster recovery, ransomware and out of band communication Strong understanding of data restore and Microsoft 365 Knowledge of enterprise systems - file management, file repository, file cloud Experience rolling out Enterprise Content Management systems like SharePoint, OpenText Excellent communication and presentation skills Capability to understand application portfolio as well as how the different systems contribute to daily business operations Ability to build, coach and lead teams with Agile delivery values Excellent analytical, problem solving, decision-making and quantitative analysis skills to provide insights into performance and efficiency opportunities Must be self-directed, autonomous, and yet be able to work well with multiple individuals at all levels of the organization on a regular basis