Data Science with Chat Analytics experience

Overview

On Site
$50 - $60
Full Time
Accepts corp to corp applications

Skills

chat analytics
SQL
data mapping

Job Details

Roles and responsibilities
1. This role will primarily involve Data Science and analytical work around the chat analytics that includes data mapping, data requirements and testing support
2. The resource will involve with chat system implementations and optimizations and will be writing advance SQL and Python queries to support the same
3. This resource interface with Digital project teams to manage work related to project milestones

Key Qualifications
Educational Background:
Bachelor s degree in data science, Statistics, Computer Science, or a related field. Advanced degrees are a plus.
Professional Experience:
Minimum of 5 years of experience in data analysis, with at least 3 years specializing in chat analytics or call center/chat analytic
Proven track record of working on chat system implementations and optimizations.
Nice to Have: Experience in contact center optimization and understanding of its unique challenges and opportunities.


The resource should have a chat analytics experience with a good knowledge is SQL, Python, data mapping and testing

Skills must have chat analytics exp and expertise in SQL along with data mapping are must

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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