.Net Support/Engagement Manager

  • Windsor, CT
  • Posted 3 days ago | Updated 3 days ago

Overview

On Site
Depends on Experience
Full Time

Skills

.NET
ASP.NET
Agile
Ajax
Amazon Web Services
Bootstrap
C#
Cascading Style Sheets
Communication
Continuous Delivery
Continuous Integration
Css3
Customer Engagement
Data Link Layer
Debugging
DevOps
Effective Communication
Git
HTML5
ITIL
JIRA
JavaScript
Leadership
Microsoft Azure
Microsoft SQL Server
Microsoft TFS
Microsoft Visual Studio
Network Layer
Offshoring
Optimization
RESTful
Reporting
SLA
SQL
Scripting
Scrum
ServiceNow
Stored Procedures
WCF
Web API
Webforms
jQuery
mvc

Job Details

.Net Support/Engagement Manager

Windsor, CT

Position Type- Full Time Role

Exp Level- 10+Years

Need someone with strong techno-managerial skills.

Req Skills- C#, .NET 3.5, .NET 4.8+, .NET Core, JavaScript, jQuery, HTML5, CSS3, Bootstrap, SQL Server 2022 (Stored Procedures, Indexing, Optimization), ASP.NET, Web Forms, MVC, Visual Studio 2022, Git/TFS, Azure DevOps, RESTful APIs, Web API, WCF, Atlassian, Jira, ServiceNow, AWS services

Technical Skills Required:

  • Backend: C#, .NET 3.5, .NET 4.8+, .NET Core
  • Frontend: JavaScript, jQuery, HTML5, CSS3, Bootstrap
  • Database: SQL Server 2022 (Stored Procedures, Indexing, Optimization)
  • Frameworks: ASP.NET Web Forms, MVC
  • IDE & Tools: Visual Studio 2022, Git/TFS, Azure DevOps
  • Web Services: RESTful APIs, Web API, WCF (optional)
  • Working knowledge of Atlassian Jira and ServiceNow
  • Hands-on knowledge of AWS services

Please share an alternate profile with strong communication, solid L2/L3 exposure, leadership-level client engagement, and a proven ability to identify improvement areas in existing applications.

  • Net Support Lead/Engagement Manager
  • Location: Hartford, CT Hybrid Onsite 4 days a week
  • Support lead with expertise in C#, .NET (3.5, 4.8+, Core), SQL Server 2022, Web Forms, MVC, JavaScript, and jQuery. The ideal candidate should have proven experience leading a onsite offshore support team that provides L2/L3 support to business-critical applications.

Candidate will perform following activities

  • Manage L2/L3 services in onsite offshore model for legacy applications developed in using .NET Framework (3.5, 4.8+), .NET Core, and ASP.NET (Web Forms, MVC) on AWS platform
  • Lead support team of full stack developers and SQL developers.
  • Establish support processes which are adhering to ITIL guidelines
  • Manage client expectations. Setup right expectations through effective communication and reporting.
  • Provide L2/L3 support
  • Establish efficient Incident triaging, tracking mechanism to adhere to contractual SLA.
  • Support, develop and optimize SQL Server 2022 queries, stored procedures.
  • Work with Visual Studio 2022 to support, develop and debug applications.
  • Implement client-side scripting using JavaScript, jQuery, and AJAX.
  • Design and develop RESTful APIs and integrate third-party APIs.
  • Work in an Agile/Scrum environment to deliver enhancements
  • Troubleshoot, debug, and optimize application performance.
  • Write clean, maintainable, and efficient code following best practices.

Preferred Qualifications:

  • Working knowledge of Atala soft dot Image, kendo Controls is a plus
  • Experience with CI/CD pipelines for deployment.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Digitive LLC