Business Consulting (Insurance) - W2 Contract

We are seeking an experienced Insurance Subject Matter Expert (SME) to take a leadership role in directing Insurance Line of Business (LOB) consulting activities across the Americas region. This role operates in a fast-paced, collaborative environment and focuses on delivering technology-enabled business transformation, combining deep insurance domain expertise with digital and strategic advisory capabilities to enhance client value propositions.

Key Responsibilities

Strategy & Transformation

• Develop digital, business, and industry technology transformation roadmaps for the insurance sector

• Design and execute customer service and customer experience (CX) transformation roadmaps

• Lead process transformation initiatives using methodologies such as Design Thinking, SIPOC, and value stream mapping

• Perform financial modeling, impact analysis, and business benefit realization

• Conduct global and internal benchmarking, industry research, and development of Insurance Points of View (PoVs)

Digital & Delivery Execution

• Support digital product implementations and digital service offerings in a Business Analyst capacity, leveraging Agile methodologies

• Lead and support digital transformation initiatives, including:

  • Automated underwriting

  • AI-driven claims processing

  • Legacy system modernization and digitalization

• Collaborate with technology architects and IT teams to align business requirements with technical solutions

Insurance Domain Leadership

• Serve as the primary insurance domain expert across:

  • Underwriting

  • Claims

  • Operations

  • Reinsurance

  • Actuarial

  • Finance

  • Regulatory and compliance processes

• Analyze and interpret key insurance KPIs, including:

  • Loss ratio

  • Expense ratio

  • Retention rate

  • Policy growth and profitability metrics

• Monitor industry trends, regulatory changes, and emerging technologies to ensure compliance and competitive advantage

Stakeholder & Business Development

• Lead stakeholder management, including senior client engagement and cross-functional collaboration (IT, Product, Finance, Compliance)

• Participate in business development activities, including:

  • Proposal creation

  • Client presentations

  • Solution shaping

• Liaise with external partners, reinsurers, and auditors to ensure effective communication and compliance with treaty and statutory requirements

Knowledge & Enablement

• Facilitate knowledge-sharing sessions and training for internal teams and business stakeholders

• Mentor new joiners on insurance processes, products, and digital tools

• Proactively identify and escalate process improvement and operational efficiency opportunities to leadership

Qualifications & Education

• Bachelor s or Master s degree in Insurance, Actuarial Science, Finance, Business, or a related field

• 12+ years of experience in the insurance industry with hands-on expertise across underwriting, claims, reinsurance, actuarial, financial, and regulatory domains

• Demonstrated success in leading or supporting digital transformation initiatives within insurance

• Strong analytical skills with experience working on insurance KPIs and operational metrics

• Excellent communication, presentation, and stakeholder management skills

• In-depth knowledge of insurance products and regulations, including:

  • Life & Annuities

  • Property & Casualty (P&C) / General Insurance

  • Health Insurance

  • Reinsurance

Preferred Skills

• Ability to understand and work with digital and technology platforms, partnering closely with solution and enterprise architects

• Experience handling and analyzing large data sets

• Familiarity with insurance technology platforms, digital adoption tools, and data analytics solutions

• Ability to work independently, manage competing priorities, and deliver results in a dynamic consulting environment

• Willingness to travel 20 30% based on project needs