Overview
Remote
Depends on Experience
Full Time
10% Travel
Skills
Microsoft Dynamics 365
Microsoft Power BI
ERP Implementations
Visual Basic
Vendor Management
Production Support
Job Details
Dynamics 365 F&O ERP - Direct Hire Opportunity
Preferred candidates are those open to relocation to Fairfield County, CT or Rochester, NY.
Seeking a collaborative Senior D365 F&O ERP Manager for a direct hire hybrid employment opportunity to lead an organization's D365 F&O Production Support team. This role requires direct support and troubleshooting of an organization's D365 environment including integration, ISVs, extensions, patching and release management.
Overview:
- Manage a small team of Business Systems Analysts, Developers and a Managed Service Provider (MSP) to support a large D365 F&O ERP production environment
- Manage D365 ERP environments – manage software release calendar; manage schedule for ongoing updates/refreshes; drive and update environment refresh checklist action items;
- Manages UAT/Testing calendars
- Serve as escalation point for business process owners, key users and global applications staff
- Support incoming projects, service requests, and incidents and ensure that they are completed in a quality and timely manner.
- Actively collaborate with business stakeholders to understand their business needs and effectively translate them to actionable requirements.
- Coordinate activities of teams, schedules and resources for assigned tasks or projects.
- Develops strategies and implementation plans in support of the D365 ERP initiative.
- Develop and manage budgets for IT organization
- Ensure D365 F&O ERP environment is fully aligned with the defined enterprise strategy
- Apply business process knowledge to maximize the benefit of IT investments
Required Skills:
- 8+ years of MS Dynamics 365 F&O experience in design, implementation, integration, and administration of D365 F&O ERP environment and ISV systems
- 5+ years of IT leadership experience; experience in a large global organization is a plus
- Diagnose/triage system issues
- Proficiency with D365 F&O technology stack and peripheral technologies including, Azure, Azure SQL, Power BI, Power Apps, Azure Logic Apps, or Azure Machine Learning
- Prior experience leading a D365 enterpise team
- Experience with Agile development methodology and tools (Azure DevOps/Jira)
- Experience leading and executing ERP SIT, UAT and other system validation testing
- Highly organized leader, self-starter
Other:
- Experience supporting or working in Life Sciences, Medical Devices or other regulated industries is a plus.
- Applicable Microsoft D365 Certifications are a plus
- PMP and/or SCRUM Certifications are preferred
- Bachelor’s Degree in Computer Science, Engineering, Business or similar
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