Manager Network & Voice Services

Overview

On Site
$55 - $60
Contract - W2
Contract - 12 Month(s)

Skills

WLAN
WAN
VLAN

Job Details

Job Title: Manager Network & Voice Services
Location: On-site Oklahoma City, OK
VISA: and GC
W2

Healthcare Experience is Mandatory
Key Responsibilities:
    • Network Strategy & Operations
    • Oversee the planning, implementation, and support of enterprise network infrastructure including LAN, WAN, WLAN, and voice systems.
    • Develop and enforce operational standards, procedures, and performance KPIs across network services.
    • Ensure compliance with network security protocols and healthcare regulations.
    • Team Leadership & Collaboration
    • Lead, coach, and develop the Network Services team to ensure high performance, accountability, and alignment with business goals.
    • Work cross-functionally within a matrixed organization to support infrastructure and application teams.
    • Serve as the point of contact for internal stakeholders and strategic vendors.
Architecture & Design:
    • Design and develop scalable, secure, and cost-efficient network architecture and transformation plans.
    • Perform mid-to-long-term planning that aligns with OU Health s digital and operational objectives.
    • Project & Vendor Management
    • Collaborate with IT and business leadership to execute strategic initiatives and new implementations.
    • Manage third-party solution providers and vendor relationships to meet SLA targets and service expectations.
    • Compliance, Reporting & Documentation
    • Ensure compliance with ITIL practices, change management processes, and data governance.
    • Maintain CMDB and knowledge base documentation.
    • Provide metrics and insights on service delivery, system availability, and incident management.
Qualifications:
    • Bachelor s degree in Information Technology, Healthcare Administration, or a related field required.
    • Experience
    • Minimum 5 years of progressive IT leadership within a large academic health system.
    • Experience across both acute and ambulatory healthcare environments.
    • Strong understanding of Cisco networking, ITIL practices, and service operations.
    • Certifications
    • Required: ITIL Foundation (or ability to obtain within 36 months)
    • Preferred:
    • Cisco Certified Network Associate (CCNA)
    • Cisco Certified Design Professional (CCDP)
    • Cisco Certified Internetwork Expert (CCIE written)
    • CISSP, CCSP, or other network security certifications
    • Skills & Competencies
    • Strong knowledge of OSI model (Layers 1 3), VLANs, OSPF, BGP, ACLs, and VPNs
    • Hands-on experience with Cisco infrastructure and network security tools
    • Excellent analytical, problem-solving, and communication skills
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