Overview
Skills
Job Details
A clinical business analyst plays a crucial role in healthcare organizations by analyzing clinical data and operations to improve business performance and ensure regulatory compliance.
Duties & Responsibilities
- Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications.
- Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional, and technical requirements documents based on captured data and in accordance with departmental protocol/standards.
- Convert information gathered into details including data sources, data, and user types, interface components, interface navigation needs, reporting needs, and administrative system needs.
- Define external interfaces, constraints, quality issues, and other non-functional requirements.
- Provide the project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist the team in developing solutions.
- Partner with project managers to complete requirements documentation in accordance with the project schedule.
- Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities.
- Ensure the software development team accounts for all defined requirements in coordination with the quality assurance team. Ensure that all quality standards comply with internal policies and industry standards.
- Document changes to baseline requirements through a standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines, and other materials.
- Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders.
- Perform end-user and application support functions including problem-solving and resolution of application function defects. Provide systems and application training.
- Develop and execute project presentations.
- Participate in special projects as required.
- Provide training to and serve as a mentor for Junior Clinical Business Analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members.
- Participate in the development of various departmental training initiatives.
- Interview Junior Clinical Business Analysts and/or other appropriate project team members.
- Due to the responsibilities of your position, you will be required to work beyond your regularly scheduled hours.
- Perform other job duties as required
- Proficiency/certification in assigned application must be obtained within 6 months of hire. This certification/ proficiency must be maintained, and all continuing education must be passed to retain employment
- This role is approximately 80% remote and up to 20% on-site. The selected candidate must be able to come into the office to perform required work within 48 hours.
Minimum Qualifications
(1.) A Masters degree or advanced clinical degree from an accredited college or university; or (2) a Baccalaureate degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements for software applications development and implementation in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or
3. A satisfactory combination of education, training, and experience.
4. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year.
Knowledge, Skills, Abilities and other Requirements:
- Microsoft Suite
- Healthcare Experience Preferred