Network and System Infrastructure Engineer Senior

Job Description
This is a position for a dedicated, supportive Infrastructure Engineer with strong communications skills who will be responsible for the design, implementation, and maintenance of the team's special projects computing infrastructure. This includes both hardware and software systems, as well as networks and servers. The organization's mission centers around mobile devices (e.g., iPhone, Android) and will require interaction with such devices. Work will be in the office 3-4 days a week with remote work opportunities.

The duties and responsibilities of an Infrastructure Engineer may include:

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.
• Installing, configuring, and testing IT systems including servers, hardware and software upgrades, and other devices.
• Managing mobile device inventory to include updates, and account management.
• Monitoring system performance to ensure everything runs smoothly and securely.
• Managing IT projects to improve infrastructure.
• Maintaining disaster recovery operations including backup and restore procedures.
• Documenting IT infrastructure layout and design for future reference and upgrades.
• Working with team developers and organizational IT staff to provide technical guidance.
• Implementing technology and industry best practices.
• Monitoring and managing data storage systems within the team.
• Design and implement functional network infrastructure.
• Resolve issues that developers have escalated by troubleshooting local infrastructure.
• Analyze system logs and identifying potential issues.
• Automate tasks and monitor their effectiveness.
• Mentor team members on technical issues.
• Conduct regular system audits.
• Run and share regular operation system reports with senior staff.
• Collaborate with team members to maintain standards and functionality.
• Managing Linux (Ubuntu, CentOS) native and virtualized servers as well as MacOS servers
• Managing Docker virtualization environments utilizing Docker Compose and Rancher Kubernetes
• Managing the setup, configuration, and updating of the Atlassian suite of tools: Jira, Bitbucket, Bamboo
• Deploying and managing Bamboo agents on various platforms
• Managing Network Attached Storage solutions
• Managing mobile device inventory
• Establishing and maintaining monitoring of team systems and services
• Installing, configuring, and managing server racks
• Working with the larger organization's operations and security teams to design, document, and maintain infrastructure for the team
• Managing a Nexus artifact repository to be integrated into CI/CD pipelines
• Managing SSL certificate renewals and deployment with the possibility of standing up a secrets management system such as HashiCorp's Vault, BitWarden, Github Secrets, KubernetesSecrets, or AWS Secrets Manager
• Manage and troubleshoot network connections over WAN and mobile cellular network
• Work primarily supports advanced projects developer environment but may require integration with the Lab Management team to provide backup including assisting as needed with help desk tasks including:
  • Answers end-user phone calls.
  • Responds to and diagnoses and solves more complex end-user problems and issues through discussions with users.
  • Assists in collecting help desk metrics and analyzing and identifying problem report trends.
  • Maintains call logs, escalates problems to help desk analysts and may be responsible for reporting.
  • Provides guidance to less experienced help desk personnel.

Required Education, Experience, & Skills

• Six years experience in network administration and 3 years minimum experience in systems administration
• Excellent communication skills
• Proven work experience as an Infrastructure Engineer, Network Administrator, or similar role
• Experience with databases and networks (LAN, WAN)
• Knowledge of data backup and recovery
• Ability to create scripts in Python or other languages
• Familiarity with various operating systems and platforms (MacOS, Ubuntu and CentOS Linux)
• Resourcefulness and problem-solving aptitude

Preferred Education, Experience, & Skills

• Typically a Bachelor's Degree and 6 years work experience or equivalent experience
• Experience conducting infrastructure management using Ansible or other tools enabling Infrastructure As Code.
• Experience working with the Atlassian suite of development tools (Jira, Bitbucket, Bamboo). Experience working with Bamboo to set up and manage the performance of build agents.
• Experience managing Kubernetes clusters, preferably Rancher Kubernetes.
• Experience working with network load balancing as well as failover and monitoring daemons such as HAProxy and keepalived.
• Experience with network troubleshooting (firewalls, permissions, LAN, WAN).
• Experience with Sophos firewalls management and configuration
• Experience working with and troubleshooting LDAP and Active Directory services.
• Experience working with monitoring tools such as Splunk.
• Experience programming in or having worked in an environment that develops in Python.
• Experience with a secrets management system such as HashiCorp's Vault, BitWarden, Github Secrets, KubernetesSecrets, or AWS Secrets Manager
• Nice to Have Technical Qualifications
• Experience managing mobile devices as well as rooting and jailbreaking them.
• Experience working with mobile device automation and management infrastructure whether through virtualization or hardware automation. Examples include:
  • Android Device Farmer
  • iOS Control Floor
  • Corellium
  • Appium
• Experience setting up or working with Xcode to sign certs and deploy an iOS application.

Pay Information
Full-Time Salary Range: $126610 - $215270

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.

Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.

Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.