Hi,
My Name is Noel Austin am a Technical recruiter from ACI Infotech Solutions, I have an opportunity that aligns well with your expertise. Please find the job description below. If you're interested, could you send me your updated resume? Looking forward to hearing from you!
Genesys SME/Architect
Location: Remote
Duration: Long Term Contract
Job Description :
Design, develop, and deploy chatbots using the Genesys CloudEx platform to automate customer interactions across multiple channels
Integrate chatbots with backend systems, APIs, and third-party services to provide seamless end-to-end solutions
Desired Skills and Experience
Solid experience developing chatbots or virtual assistants using the Genesys CloudEx platform or similar technologies
Proficiency in programming languages such as JavaScript, Python, or Java, with experience in chatbot development frameworks
Strong understanding of NLP techniques, including intent recognition, entity extraction, and dialogue management
Experience integrating chatbots with backend systems, APIS and databases
ACI (Advanced Computing International) is a Global Technology Services, Products & Solutions Company focused on designing and delivering the next generation applications and digital experiences for businesses and consumers. We specialize in Big Data & Analytics, Digital Transformation, IT Service Management, Cognitive Solutions, Artificial Intelligence, IOT & Future Networks, DevOps, Enterprise Applications & Managed Infrastructure Services & Industry Specific Solutions.
Leveraging the insights gained from working on innovative solutions and disruptive technologies, ACI develops Solutions to enhance business performance, accelerate product & applications time-to-market, harmonize Consumer Experiences and streamline their business operations. ACI works with clients across different business sectors: Financial Services, Healthcare, Manufacturing, Hi-Tech, Media, Utilities, Public sector, Retail, Telecom, E-commerce & Logistics, and Higher Education. ACI s core DNA is built on Innovation and co-existence to build a collaborative ecosystem where companies and consumers win.
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