Software Engineer

Overview

Hybrid
Depends on Experience
Contract - W2

Skills

Life Insurance
IT Service Management
Innovation
Integration Testing
JavaScript
Management
Documentation
Estimating
Functional Testing
Git
Reliability Engineering
ITIL
Marketing
Process Automation
Professional Development
Recruiting
Business Rules
Collaboration
Unit Testing
Version Control
Web Services
Security Operations
ServiceNow
Technical Writing
Testing
UI
Workflow
Agile
Customization
Debugging
Finance
SOAP
Scripting
Scripting Language
Writing
Accounting
Acceptance Testing
Flow Design
SNOW Portal

Job Details

Software Resources has an immediate, contract job opportunity for a Software Engineer with a major corporation in Orlando, FL. 4 days per week on-site, Fridays remote.

Must Haves:

  • Must have SNOW Portal experience.
  • Must have Flow Design.
  • Javascript

Description:
As a Software Engineer within our Corporate Technology group, you will play a critical role in designing, building, and maintaining Service Catalog Items that power essential corporate functions. You'll collaborate with cross-functional teams including product owners, quality engineers, and business stakeholders to develop scalable solutions, implement new features, and ensure system reliability. By applying modern development practices and agile methodologies, you'll contribute to delivering high-quality software that aligns with strategic objectives and drives our digital transformation. This role is ideal for a problem-solver who thrives in a collaborative environment, embraces innovation, and excels at turning complex technical challenges into elegant, efficient solutions.
Platform Development: Assist in the configuration, development, and customization of the ServiceNow platform across various modules (e.g., ITSM).

  • Service Catalog Development: Develop and maintain Service Catalog Items, Record Producers, and Order Guides, ensuring a user-friendly and intuitive experience. Configure variable sets, catalog client scripts, and UI policies to meet specific request requirements.
  • Workflow Automation: Design and implement process automation using Flow Designer and/or Workflow Studio, including creating flows, subflows, and custom actions to manage requests, approvals, and fulfillment tasks. Transition legacy workflows to Flow Designer where appropriate.
  • Scripting and Configuration: Write, test, and maintain scripts (e.g., Business Rules, Script Includes, Client Scripts) using JavaScript to extend platform functionality.
  • Testing and Quality: Participate in unit testing, integration testing, and user acceptance testing (UAT) to ensure the quality, performance, and security of all developed solutions.
  • Collaboration: Work with cross-functional teams to gather requirements, provide high-level estimates, and troubleshoot technical issues.
  • Documentation: Create and maintain technical documentation for all custom development and configuration.
  • Support: Provide support for existing applications, identifying the cause of incidents and implementing timely remediation.

Basic Qualifications:

  • Experience: 1-3 years of hands-on professional development experience on the ServiceNow platform.
  • Core Platform Expertise (Service Catalog): Demonstrated experience creating and managing all components of the Service Catalog, including Catalog Items, Record Producers, Order Guides, and Variable Sets.
  • Automation Tool: Expertise in building, testing, and debugging process automation using Flow Designer (or Workflow Studio).
  • Scripting Language: Proficiency in JavaScript for writing, debugging, and optimizing various platform scripts (e.g., Business Rules, Script Includes, Client Scripts).
  • Web Technologies: Familiarity with standard web technologies and integrating with external systems using REST/SOAP web services.
  • Certification: ServiceNow Certified System Administrator (CSA).

Preferred Qualifications:

  • Modules: Experience working with other ServiceNow modules (e.g., HRSD, CSM, or Security Operations).
  • Source Control: Familiarity with modern development practices, including using Git or other source control tools.
  • ITIL: Understanding of IT Service Management (ITSM) and ITIL framework principles.
  • Certification: ServiceNow Certified Application Developer (CAD).
  • Micro Certifications: Flow Designer, IntegrationHub, Service Portal

Required Education:
BS STEM

About Software Resources
Software Resources, founded more than 3 decades ago, is a trusted staffing partner specializing in Technology (IT, Creative, & Marketing), Finance, & Accounting placements. We work with companies nationwide that need skilled professionals and connect them with candidates like you looking for the right opportunity.
We are always looking for professionals at all experience levels and in various specialties to meet our clients' hiring needs. As a member of our team, you will have access to benefits including medical, dental, and vision coverage, a 401(k) with company match, short-term disability, life insurance with AD&D.
If this position fits interests you, we encourage you to apply.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.