IT Operations Support Analyst

Overview

Contract - W2

Skills

IT Operations
Documentation
ROOT
Computer Science
SAP CRM
CRM WebClient UI
Collaboration
Problem Solving
Conflict Resolution
Communication
Python
Fluency
English
Chinese
MEAN Stack
Customer Service
Training And Development
SAP BASIS

Job Details

Software Guidance & Assistance, Inc., (SGA), is searching for an IT Operations Support Analyst for a contract assignment with one of our premier IT Technology in Buenos Aires, Argentina. This is an onsite role.

Job Description:
  • Responsible for daily system operation and maintenance, including analysis of related documentation.
  • Respond promptly to production issues, coordinate with development teams, investigate root causes, and resolve problems.
  • Analyze and organize business and system operation data; prepare summary reports.
Qualifications:
  • Bachelor' s degree in Computer Science or related field.
  • Familiarity with service-oriented system operation and maintenance; SAP-CRM/CRM WEBUI experience preferred.
  • Strong communication, coordination, and problem-solving skills.
  • Entry Level Candidates with good communication and Python skills are welcome.
  • Fluency in English (Chinese is a plus).
Location: Argentina
#LI-JW1

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Software Guidance & Assistance