Overview
On Site
USD 17.00 - 20.00 per hour
Full Time
Skills
Value Engineering
Tier 2
Provisioning
Computer Hardware
Microsoft Exchange
Customer Facing
Communication
Technical Support
Tier 1
Microsoft
Microsoft Windows
Active Directory
Group Policy
Microsoft Office
Microsoft Outlook
Remote Support
Computer Networking
SAP BASIS
Job Details
Our client, a local managed service provider, is expanding their Support team. They've been a trusted presence in the Fort Worth/Dallas area, supporting a wide range of clients with their IT initiatives. Their customer base spans large enterprise organizations, oil and gas companies, as well as small to mid-sized businesses.
They are seeking a Support Engineer with a strong background in Windows-based technologies. This Tier 2 role involves user account setup, troubleshooting, provisioning equipment, and performing hardware/software installations. You'll work with technologies such as Windows, Microsoft Office Suite, Active Directory, Group Policy, O365/M365, and Exchange. As this is a client-facing role, excellent communication skills and a professional demeanor are essential.
This is a 3-6 month contract-to-hire opportunity. During the contract phase, the pay rate will range from $17-20/hr. Upon conversion, the full-time salary will be between $37-40K, with potential for a bonus. The role is fully onsite, Monday through Friday, at their Fort Worth headquarters.
Required Skills & Experience
The Offer
They are seeking a Support Engineer with a strong background in Windows-based technologies. This Tier 2 role involves user account setup, troubleshooting, provisioning equipment, and performing hardware/software installations. You'll work with technologies such as Windows, Microsoft Office Suite, Active Directory, Group Policy, O365/M365, and Exchange. As this is a client-facing role, excellent communication skills and a professional demeanor are essential.
This is a 3-6 month contract-to-hire opportunity. During the contract phase, the pay rate will range from $17-20/hr. Upon conversion, the full-time salary will be between $37-40K, with potential for a bonus. The role is fully onsite, Monday through Friday, at their Fort Worth headquarters.
Required Skills & Experience
- 1-2+ years of experience in a technical support role
- Strong Tier 1 support capabilities
- Proven hands-on experience with Microsoft and Windows environments
- Familiarity with:
- Active Directory
- Group Policy
- Office 365 / Microsoft 365
- Outlook
- Experience providing remote desktop support
- Basic knowledge of networking concepts is a plus
The Offer
- ???????3-6 month contract-to-hire
- $17-20/h contract rate + overtime potential
- $37-40K conversion salary + potential end-of-year bonus
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.