Digital Program Manager - Grand Rapids, MI (Hybrid Locals Only)

Overview

On Site
Hybrid
Depends on Experience
Contract - Independent
Contract - W2
Contract - 24 Month(s)
Able to Provide Sponsorship

Skills

Agile
Communication
Conflict Resolution
DevOps
Electronic Commerce
Gap Analysis
Leadership
Management
Microsoft Azure
Microsoft Excel
Microsoft PowerPoint
PMO
PMP
Problem Solving
Project Management
Resource Planning
Retail
Risk Management
Roadmaps
SAFE
Scrum
VSTS

Job Details

We are seeking an experienced Digital Program Manager to join a leading retail/e-commerce organization s Digital team. This role focuses on delivering enterprise-level initiatives, not just managing project managers or PMO structures. The ideal candidate has experience with Scaled Agile/SAFe, strong cross-functional leadership capabilities, and a track record in e-commerce or digital program delivery.
Responsibilities:
Drive successful delivery of digital initiatives across multiple internal and external teams

Partner closely with Release Train Engineers in a SAFe Agile environment

Lead strategic prioritization, gap analysis, resource planning, and governance

Oversee risk management, cross-team dependencies, and senior-level reporting

Support future planning and roadmap execution
Required Skills:
Bachelor s Degree with 5+ years in project leadership

2+ years as a Program Manager
2+ years as a Scrum Master
1+ years experience with Scaled Agile / SAFe
3+ years in a retail or digital/e-commerce environment

Strong skills in Azure DevOps (VSTS), Excel, PowerPoint, and Visio

Excellent communication, problem-solving, and leadership skills
Preferred Certifications (Nice to Have):
PMP Certification

SAFe Agile Certified

Certified Scrum Master (CSM or equivalent)
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