Overview
Skills
Job Details
Role: Business Analyst - Senior/Specialist (F2F Interview, Need local candidates)
Duration of the engagement: 6+ months
Location: Hartford, CT (F2F Interview, Need local candidates)
You will make an impact by
Participating in feature refinement sessions with key stakeholders to ensure the specified needs are clearly articulated, identify gaps, and propose adjustments as needed.
Documenting API/data interface/technical requirements
Collaborating with Conversation Designers to depict the Conversation flow including technical logic, such as API calls, KPIs, technical notes, etc.
Ensure conversation flows adhere to technical feasibility and system constraints
Required Qualifications
7+ years professional experience in the software industry, in a Technical Business Analyst role
Proficient with process flow software such as LucidChart and/or Visio
Knowledge of API interfaces required to support conversational dialog
Experience with API integration tools such as Postman or Swagger or similar tools
Highly motivated, independent worker with a pulse on industry trends and best practices
Excellent written and verbal communication skills
Ability to work collaboratively in a highly matrixed environment
Preferred Qualifications
Experience as a Business or Information Architect
Proven track record of designing and implementing conversational AI solutions, preferably in a large-scale (healthcare, media, technology) enterprise environment
Experience with scaled agile (SAFe) methodology
Education
Bachelor s degree Computer Science, Software Engineering or Information Technology or equivalent combination of education and experience