Overview
Remote
$50 - $55
Contract - W2
Contract - Independent
Contract - 12 Month(s)
Skills
API
Analytical Skill
Apache Tapestry
Communication
Epic
Interfaces
Management
Microsoft Exchange
Onboarding
Rackspace
SFTP
Technical Support
Job Details
Hi,
Role: EPIC Ops Support Engineer Location: Louisville, KY(Remote)
Duration: Contract
Job Description
Responsibilities:
- Carry out day-to-day EPIC
operations, provide triaging and incident resolution. Will interface with Epic & Rackspace technical support services.
- Manage Member Eligibility Loadsinto Epic. Maintenance of Claims and Provider data
loads.
- Analyze and resolve provider onboarding issues
- Work on EPIC interfaces and data exchange issues which includes both API and SFTP data exchange
- Maintain and load de-identified test membership data into HEPPI in accordance with Humana enterprise
standards.
Required Skills:
Minimum 5 years of EPIC operations support experience
- Epic Bridges
- Epic Chronicles
- Epic Workbench Reporting
- Excellent Communication Skills -
working with both business partners and provider community
- Strong Analytical skills
- SQL skills
Desired Skills:
- EPIC certification
- Epic Payer Platform Experience
- Epic Tapestry Knowledge
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