Infrastructure Engineer II - Server

  • Sacramento, CA
  • Posted 18 days ago | Updated 11 hours ago

Overview

Remote
On Site
USD 44.28 - 66.42 per hour
Full Time

Skills

Telecommunications
SAP BASIS
Testing
Information Systems
Server Hardware
Technical Writing
VMware Infrastructure
Servers
Systems Management
Microsoft SCCM
Scripting
Windows PowerShell
System Administration
Microsoft Operating Systems
Microsoft Windows Server
ServiceNow
Change Management
Communication
Issue Resolution
Storage
Replication
SAN
Backup
Load Balancing
Storage Virtualization
Writing
English
Workflow
Network Design
Internet
Intellectual Property
IP
Wireless Communication
WLAN
WAN
Network
Virtual Private Network
Firewall
TCP
Open Systems
OSI Model
Routing Protocols
EIGRP
OSPF
Border Gateway Protocol
Frame Relay
PPP
HDLC
LAN
VLAN
DS
DirectShow
T1
Ethernet
Operating Systems
Microsoft Windows
IBM AIX
Linux
Virtual Machines
Citrix
High Availability
IBM PowerHA
Clustering
Switches
Virtualization
VMware
Provisioning
Inventory
Tivoli
System Center
Opsware
BMC
Directory Services
Active Directory
Messaging
Collaboration
TCP/IP
DNS
Dragon NaturallySpeaking
DHCP
HTTP
FTP
Secure Shell
SMTP
Management
Training

Job Details

We are so glad you are interested in joining Sutter Health!

Organization:
SHSO-Sutter Health System Office-Valley

Position Overview:
*** This is a graves shift position ***
This is a hybrid role with the successful candidate working on-site in Sacramento when required.

The Infrastructure Engineer II is responsible for troubleshooting and monitoring enterprise-class server hardware in both datacenter and edge compute environments. This role requires expertise in VMWare infrastructure, experience with patching Windows servers, and a solid understanding of SAN storage. Additionally, the engineer will perform Windows server changes and manage these changes using ServiceNow Change Management. The ideal candidate will also have an understanding of digital certificates and certificate management, experience with automation tools such as Tanium and SCCM, and the ability to lead troubleshooting calls and communicate clearly. Furthermore, experience with Active Directory, DNS, and DHCP is essential for this role. Proficiency in scripting languages like PowerShell is also required. The engineer will also be responsible for vendor engagement, escalation, and management.

Participates in the development of enterprise technology, solutions, systems, storage, network and telecommunications engineering designs that are used as a basis for consolidating and standardizing infrastructure throughout Sutter Health and its affiliates. Participates in interpreting architecture requirements, design, product evaluations, selection, configuration, installation, testing and integration of new technology in order to better support the needs of Sutter Health and its affiliates. Heavily involved in human-interface computing devices and their integration with clinical and technical workflows and infrastructure.

Job Description:

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
  • Associate's in Information Systems Technical field

TYPICAL EXPERIENCE:
  • 1 year recent relevant experience
  • Experience troubleshooting and monitoring enterprise-class server hardware in both data center and edge compute environments
  • Ability to maintain accurate technical documentation and contribute to internal knowledge bases; Proficiency with VMware infrastructure and patching Windows servers; Solid understanding of SAN storage, digital certificates, and certificate management; Experience with automation and systems management tools such as Tanium and SCCM; Familiarity with core infrastructure services, including Active Directory, DNS, and DHCP
  • Scripting proficiency in languages such as PowerShell for task automation and system administration
  • Experience performing Windows server changes and managing change processes using ServiceNow Change Management
  • Strong communication skills, with the ability to lead troubleshooting calls and clearly convey technical issues and solutions
  • Demonstrated experience engaging with vendors, including managing escalations and issue resolution

SKILLS AND KNOWLEDGE:
  • Demonstrated knowledge of storage performance, data replication, storage area network (SAN) based backup, load balancing, storage virtualization methods, and SAN zoning and provisioning.
  • Ability to analyze information, problems, situations, practices, or procedures in order to identify relevant concerns and factors.
  • Establish and maintain cooperative working relationships with clients, information services (IS) team members, management, and executive personnel/staff.
  • Verbal and writing skills to effectively communicate with diverse groups such as: executives, managers, and subject matter experts.
  • Use basic English words and phrases to effectively and clearly organize and communicate thoughts and ideas.
  • Organize workflow to accomplish established objectives.
  • Prioritize assignments to complete work in a timely manner.
  • Work independently and follow through on assignments with minimal direction.
  • Work as part of a team or collaborate with colleagues from different departments to achieve a common goal or to gain better understanding of client needs.
  • Perform effectively in environments with frequent and fluctuating workload changes, competing demands, and frequent interruptions and/or distractions.

DEPARTMENT SPECIFIC SKILLS AND KNOWLEDGE:

Department: Network specialty, Network infrastructure which may include converged internet protocol (IP) networks, wireless local area network (WLAN), wide area network (WAN)/metropolitan area network (MAN), local area network (LAN), virtual private network (VPN)/Firewall. Transmission control protocol (TCP)/IP and open systems interconnection (OSI) model. Routing protocol - enhanced interior gateway routing protocol (EiGRP), open shortest path first (OSPF), border gateway protocol (BGP). frame relay/asynchronous transfer mode (FR/ATM), point-to-point protocol (PPP), high-level data link control (HDLC), multi-link point-to-point protocol (MLPPP) and virtual local area network (VLAN). digital signal and transmission line (DS3/T3), DS1/T1, fast Ethernet (FAST E), gigabit Ethernet (Gig E), 10 gigabit Ethernet (10 Gig E).

Department: Systems specialty, Wide range of server platforms which may include: server operating systems (e.g. Windows, OS400, AIX, Linux, VMS), Citrix, technologies for high availability (e.g. high availability cluster multiprocessing (HACMP), MS Clustering, content switching), virtualization (e.g. logical partitioning, VMWare), provisioning, monitoring and inventory tool sets (e.g. Tivoli, MS Systems Center, Opsware, BMC), directory services (such as MS active directory) and messaging / collaboration, and TCP/IP-based services, including domain name system (DNS), dynamic host configuration protocol (DHCP), hypertext transfer protocol (HTTP), file transfer protocol (FTP), secure shell (SSH), simple mail transfer protocol (SMTP), print services, and other infrastructure components.

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

Job Shift:
Nights

Schedule:
Full Time

Shift Hours:
8

Days of the Week:
Monday - Friday

Weekend Requirements:
As Needed

Benefits:
Yes

Unions:
No

Position Status:
Non-Exempt

Weekly Hours:
40

Employee Status:
Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $44.28 to $66.42 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.