IT System Administrator

Position: IT System Administrator
Location: San Diego, CA

Project description:
This role supports daily IT operational activities across multiple technology domains. The resource will provide hands-on assistance with PLM systems, desktop/end-user support, Active Directory, server administration, phone system maintenance, new-hire onboarding, and executive support, ensuring stable and efficient IT operations for the business.

Responsibilities:
Execute day-to-day IT system administration tasks as directed by the hiring manager
Provide desktop and end-user support, including troubleshooting hardware/software issues
Perform Active Directory user management and access administration
Support server operations and routine maintenance activities
Assist with phone system configuration and issue resolution
Facilitate new-hire onboarding, including account setup and equipment support
Deliver on-site or remote executive support as needed
Coordinate with cross-functional IT teams to resolve issues efficiently
Maintain documentation of procedures, incidents, and configurations

Skills Must have:
High School Diploma/GED
3+ years' experience with Data Center/Raised Floor/Critical Facility space and support teams
3+ years' experience working in a data center environment or equivalent technology background
3+ years working experience with Microsoft Office Suite
Preferred Qualifications:
Bachelor's Degree in IT
Candidates must have hands-on experience supporting IT infrastructure and operational environments. This includes user and device management, troubleshooting, system configuration, and working knowledge of servers, AD, phone systems, and end-user support workflows. Ability to handle multiple tasks, communicate clearly with stakeholders, and follow established processes is essential.

Mandatory Skills list:
System Administration
Desktop Support
Active Directory
Server Support
Phone System Support
New-Hire Onboarding
Executive Support

Nice to have:
Experience with PLM tools, ITIL practices, ticketing systems (e.g., ServiceNow), basic networking concepts, or prior healthcare/enterprise environment exposure is an advantage. Familiarity with automation or scripting for operational efficiency is also beneficial.