Overview
Remote
Hybrid
BASED ON EXPERIENCE
Full Time
Contract - W2
Contract - Independent
Contract - 24+ mo(s)
Skills
SPM
ITBM
SERVICENOW
ITSM
ITOM
CSM
HRSD
IRM
INTEGRATED RISK MANAGEMENT
ARCHITECT
Job Details
Job Title: ServiceNow Solution Architect
Location: Remote
Duration : 12+ Months (Contract)
Exp. Level: 14+ Years (Required)
Location: Remote
Duration : 12+ Months (Contract)
Exp. Level: 14+ Years (Required)
Job Description
We are seeking an experienced ServiceNow Solution Architect with deep expertise in architecting, designing, and delivering solutions on the ServiceNow platform. The ideal candidate will have extensive technical and functional knowledge across multiple ServiceNow modules, strong hands-on scripting capabilities, and proven experience in creating scalable enterprise solutions.
Key Skills & Requirements
- Extensive experience working on the ServiceNow platform with a strong background in solution architecture.
- Hands-on expertise in ServiceNow Scripting, including JavaScript and Glide API.
- Proficiency in Flow Designer and Integration Hub.
- Strong experience in documenting BRDs, FRDs, and writing user stories.
- Proven ability to design and implement complex workflows, data policies, business rules, client scripts, and UI policies.
Functional Knowledge Mandatory Expertise
- ServiceNow ITSM (IT Service Management)
- ServiceNow ITOM (IT Operations Management)
- ServiceNow CSM (Customer Service Management)
- ServiceNow HRSD (Human Resources Service Delivery)
Additional Expertise (Preferred)
- IRM (Integrated Risk Management)
- Custom Application Development on ServiceNow
Responsibilities
- Define, design, and implement ServiceNow solutions aligned with enterprise architecture and business requirements.
- Collaborate with business stakeholders to translate functional needs into technical solutions.
- Lead end-to-end design of complex ServiceNow implementations across multiple modules.
- Ensure adherence to best practices, governance, and architectural standards.
- Guide development teams with technical leadership, code reviews, and solution validation.
- Produce high-quality documentation including BRDs, FRDs, solution designs, and implementation plan
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