Overview
On Site
USD 80.00 - 85.00 per hour
Contract - W2
Skills
Recruiting
SAP BASIS
Clarity
Scripting
ServiceNow
IT Operations
Sensors
Continuous Integration
Mapping
Microsoft SCCM
SolarWinds
IaaS
Amazon Web Services
Microsoft Azure
Google Cloud
Google Cloud Platform
Server Administration
Servers
IT Asset Management
Configuration Management Database
Organizational Skills
Physical Layer
Job Details
Our client is hiring a on a long-term contract basis.
Work Model: Remote
Summary: Lead Engineer I, ITOM Discovery & Service Mapping
Responsibilities:
Required Qualifications:
Pay Rate: $80 - $85
Job ID: 83963
Work Model: Remote
Summary: Lead Engineer I, ITOM Discovery & Service Mapping
Responsibilities:
- Support, enhance and maintain the ServiceNow Discovery and Service Mapping capabilities to ensure accurate population of infrastructure and application services
- Host Discovery workshops and design work sessions to obtain requirements clarity regarding added technology components and how current settings support Discovery capabilities for new onboarded technologies
- Execute deep technical configuration and scripting for ServiceNow ITOM: Discovery patterns, schedules, probes, and sensors, MID Server troubleshooting
- Ensure efficient reconciliation and avoidance of CI duplication through effective identifiers and data policies (e.g., Identification Reconciliation Engine (IRE))
- Lead the build out, attestation, refinement, and troubleshooting of Service Maps to ensure accurate representation
- Perform regular health checks and operational reviews of Service Maps and Discovery error trackers, to identify incomplete mappings, broken dependencies or other discrepancies and issues that require remediation
- Act with integrity, professionalism, and personal responsibility to uphold a respectful and courteous work environment
Required Qualifications:
- Minimum six years of proven experience with CMDB, Discovery and Service Mapping Operations
- Bachelor's degree from an accredited college or university is preferred
- Deep functional and technical knowledge of data services, including integration with 3rd party sources (SCCM, JAMF, Solarwinds), familiarity with cloud infrastructure (AWS, Azure, Google Cloud Platform)
- Experience with Identification & Reconciliation Engine (IRE), Service Graph Connectors, MID Server management (strong troubleshooting skills with MID Servers, connectivity, and system performance)
- Understanding of IT Asset Management (ITAM) and Vulnerability Response principles and their integration with CMDB
- Strong organizational skills and ability to work on multiple projects simultaneously.
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
Pay Rate: $80 - $85
Job ID: 83963
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