ServiceNow ITOM and ITAM Technical Architect

Overview

Remote
$60 - $65
Contract - W2
Contract - Independent
Contract - 12 Month(s)
No Travel Required

Skills

Asset Management
ITIL
System Administrator
debugging
ITIL processes
ServiceNow

Job Details

  • Design, develop, and implement solutions using ServiceNow ITOM (IT Operations Management) and ITAM (IT Asset Management) modules.
  • Lead and mentor a team of developers to ensure successful delivery of projects.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.
  • Customize and configure ServiceNow platform to meet business needs and improve IT processes.
  • Manage integrations with other systems and tools to enhance ServiceNow functionality.
  • Perform troubleshooting, debugging, and optimization of ServiceNow applications.
  • Stay updated with ServiceNow best practices and industry trends to drive innovation.
  • Strong experience in ServiceNow ITOM and ITAM modules, including discovery, event management, CMDB, and asset management.
  • Proficiency in ServiceNow scripting (JavaScript), workflows, and UI customization.
  • Hands-on experience with ServiceNow platform configurations, including catalog items, business rules, and notifications.
  • Knowledge of ITIL processes and IT service management (ITSM) principles.
  • Previous experience leading development teams and managing end-to-end ServiceNow projects.
  • Excellent communication skills and ability to collaborate effectively with cross-functional teams.
  • ServiceNow certifications

    • Certified Implementation Specialist (Plus)
    • Certified Application Developer (Must)
    • Certified System Administrator (Must)