Team Lead - Training Manager - $75 on 1099/ $65 W2 - HYBRID

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - Independent
Contract - 22 Month(s)

Skills

Technical Training
SAP BASIS
End-user Training
Customer Service
User Stories
Leadership
Learning Management
Writing

Job Details

Job Description:

****No Corp to Corp, Only W2/ 1099 Resumes will be considered

Location Requirement: 40% onsite, 60% offsite-local residents who can work at least 2 days a week onsite

The Training Manager will develop training programs, provide coaching and guidance to the training team, and build an engaging learning culture. The ideal candidate for this role will be able to operate effectively at a high level with leadership and stakeholders while also being able to deliver training materials, conduct classes, and provide instruction for the state s new Voter Registration and Election Management System. They will also review results and trainee feedback to improve our training program, as well as identify additional training opportunities.

Duties

  • Assess comprehensive training needs to plan, prepare, and rollout a statewide training program for the state s new Voter Registration and Election Management System.
  • Organize and promote training schedules with the various counties.
  • Develop and deliver programs of learning activities.
  • Prepare for delivering course materials.
  • Instruct users on an individual or group basis.
  • Learn the system usage patterns based on user stories and course materials to serve as a key resource for system users.

Knowledge

  • Knowledge of how to deliver excellent training services in a busy and complex
    environment.

Required Skills:

  • Must have the ability to effectively liaison with solution vendor, stakeholders and executive sponsors.
  • Willingness to develop a deep understanding of voter registration and election management solutions.
  • Ability to conduct engaging remote learning sessions via Microsoft Teams.
  • Ability to travel to remote locations in person training sessions.
  • Ability to follow instructions, to prioritize tasks and manage a schedule to deliver training services that meet project milestone objectives.
  • Provide our users with an optimal learning experience.
  • Ability to understand and support end user training needs at varying levels of seniority and technical ability.
  • Provide excellent customer service, consult and communicate clearly and effectively (orally and in writing), and develop positive relationships that generate a collaborative working environment.
  • Willingness and ability to work flexible hours, meet tight timelines to meet agency
    requirements.
  • Understanding of and ability to apply the most appropriate modern training standards and practices.

Desired Skills:

  • Familiar with Learning Management Systems and Zendesk
  • Proficiency in Simulation Software Development
  • Content Developer and instructional designs
  • SharePoint administration

Education and Experience

  • Post-secondary education.
  • Four (4) years of experience developing and delivering systems or software training programs.
  • Certified Technical Trainer or equivalent
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Chandra Technologies, Inc.