Overview
On Site
$39 - $49 hourly
Contract - W2
Contract - Temp
Skills
Management
Network
Help Desk
Microservices
Audiovisual
Microsoft Windows
Microsoft Technologies
T1
Leadership
Communication
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client that is seeking a Helpdesk Lead in Woburn, MA.
Duties Include:
* Lead and manage the helpdesk team
* Act as the escalation point before issues are forwarded to the network team
* Handle account setups and application requests received by the helpdesk
* Troubleshoot issues across various projects and technologies
* Support microservice hubs used in conference environments
* Provide support for T1V systems and train team members as needed
REQUIREMENTS:
* Minimum 5 years of experience
* Audio visual systems background
* Experience with Windows machines and Microsoft technologies
* Printer connectivity and troubleshooting
* Ability to support and troubleshoot T1V systems
* Strong leadership and communication skills
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a Helpdesk Lead in Woburn, MA.
Duties Include:
* Lead and manage the helpdesk team
* Act as the escalation point before issues are forwarded to the network team
* Handle account setups and application requests received by the helpdesk
* Troubleshoot issues across various projects and technologies
* Support microservice hubs used in conference environments
* Provide support for T1V systems and train team members as needed
REQUIREMENTS:
* Minimum 5 years of experience
* Audio visual systems background
* Experience with Windows machines and Microsoft technologies
* Printer connectivity and troubleshooting
* Ability to support and troubleshoot T1V systems
* Strong leadership and communication skills
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.