Desktop Engineer in Stamford, CT - Onsite

Overview

On Site
45 - 51
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 6 Month(s)
No Travel Required
Unable to Provide Sponsorship

Skills

Trading Floor
Bloomberg
Add-Ins
Trading Tools
Intune/MECM
Windows 10/11

Job Details

Job Description

Shared Services Engineer II on-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. Walk-up, phone, and email support with no appointment needed. Full incident resolution related to Local Services. Replacement/swap of faulty equipment and peripherals using NatWest-owned stock. General IT guidance and support for user devices. Management of local consigned hardware stock for break-fix and service requests. Logging of Incidents or Service Requests on behalf of users when required. Completion of Service Requests that can be resolved directly on-site. Implementing small service improvements based on recurring user feedback. Providing both ticket-based and in-person (shoulder-tap) support for Desktop and Voice-related issues.

Requirements

  • Intune/MECM expertise for application deployment and device management.
  • Strong application troubleshooting skills across Windows 10/11.
  • Experience supporting enterprise apps (e.g., Trading Floor, Bloomberg, Add-Ins, Trading Tools).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.