Overview
On Site
60k - 70k
Full Time
Skills
Managed Services
Network Design
Help Desk
Active Directory
Microsoft Office
Dragon NaturallySpeaking
DNS
Remote Monitoring
RMM
Computer Hardware
Communication
Customer Service
SonicWall
Fortinet
Microsoft
CompTIA
Cisco Certifications
Network+
MTA
Backup
Disaster Recovery
Cloud Computing
Microsoft Azure
Customer Facing
MSP
Technical Support
Microsoft Operating Systems
Microsoft Windows Server
Computer Networking
Firewall
Switches
Routing
Onboarding
Documentation
Management
Insurance
Professional Development
SAP BASIS
Jersey
Job Details
Are you ready to grow your IT career in a fast-paced, client-facing environment? We're looking for a Junior MSP Support Engineer to join a leading Managed Services Provider based in South Jersey. This full-time opportunity is ideal for someone early in their IT career looking to gain hands-on experience across a wide range of technologies. You'll be working 100% onsite, supporting a diverse client base with both systems and network infrastructure.
This is not your typical helpdesk role. You'll be on the front lines of client environments-troubleshooting issues, supporting deployments, and learning directly from experienced engineers. The ideal candidate has a strong foundation in IT, a hunger to learn, and a customer-first attitude. You'll gain exposure to multiple industries and technologies, all while being part of a supportive, tight-knit team.
Required Skills & Experience
Applicants must be currently authorized to work in the U.S. on a full-time basis now and in the future.
This is an onsite position based in South Jersey.
This is not your typical helpdesk role. You'll be on the front lines of client environments-troubleshooting issues, supporting deployments, and learning directly from experienced engineers. The ideal candidate has a strong foundation in IT, a hunger to learn, and a customer-first attitude. You'll gain exposure to multiple industries and technologies, all while being part of a supportive, tight-knit team.
Required Skills & Experience
- 1-3 years of IT support experience (MSP or multi-client environment preferred)
- Strong understanding of Windows Server, Active Directory, and Office 365
- Basic knowledge of networking: switching, routing, firewalls, and DNS
- Familiarity with remote monitoring and management (RMM) tools
- Ability to diagnose and resolve end-user hardware/software issues
- Excellent communication and customer service skills
- Must be based in South Jersey and able to work onsite
- Experience with firewalls (SonicWall, Fortinet, etc.)
- Microsoft, CompTIA, or Cisco certifications (A+, Net+, MTA, etc.)
- Exposure to backup systems and disaster recovery solutions
- Familiarity with cloud platforms like Azure or M365 administration
- Comfortable in a client-facing, fast-paced MSP environment
- 50% Systems Support (Windows Server, M365, AD)
- 50% Networking Support (Firewalls, Switches, Basic Routing)
- 70% Hands-On Troubleshooting & Support (remote and onsite)
- 20% Installations & Client Onboarding
- 10% Documentation & Ticket Management
- Bonus Eligible
- Medical, Dental, and Vision Insurance
- Paid Vacation and Holidays
- Ongoing Professional Development & Certification Support
Applicants must be currently authorized to work in the U.S. on a full-time basis now and in the future.
This is an onsite position based in South Jersey.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.