L&D Development Specialist III

L&D Development Specialist III

BCforward is seeking a Learning & Development Specialist to work remote in the US.
Learning & Development Specialist II
Location: Remote
Start Date: 8/25/2025-11/28/2025

The Learning & Development Specialist plays a vital role in enhancing business performance by designing and implementing effective learning and knowledge management strategies.
This role collaborates closely with Learning Leads, Support Operations teams, and Subject Matter Experts (SMEs) to identify skill gaps, develop targeted learning solutions, and evaluate their impact. The specialist leads the creation of onboarding curriculums and manages large-scale learning projects, ensuring alignment with business goals and continuous improvement through innovative technologies, including AI.
Key Responsibilities
Analyze, design, and deliver learning and knowledge management solutions that drive measurable business outcomes.
Partner with Learning and Knowledge Management Leads and Support Operations teams to develop and maintain effective learning strategies.
Conduct Performance Needs Analysis (PNA) and Rapid Workflow Analysis (RWA) to identify learning needs and prescribe performance support solutions.
Rapidly design, develop, and facilitate minimum viable product (MVP) learning solutions for new workflows, workforce changes, and major initiatives.
Architect onboarding and production workflow curriculums based on data-driven insights.
Lead and coordinate large-scale projects involving full-time employees, contingent workers, and vendors.
Collaborate with SMEs to gather and analyze learning content and performance data.
Design assessment frameworks and develop tools to measure the effectiveness of learning programs.
Work with cross-functional teams to ensure stable and transformative learning support.
Align curriculum and learning strategies with overall business priorities and team needs.
Deliverables
Performance Needs Analysis (PNA) reports
Rapid Workflow Analysis (RWA) documentation
Curriculum architecture and nesting plans
Learning and performance support solutions

Collaboration
Learning Technology and Enablement teams
Learning Delivery and Solutions teams
Knowledge Managers and Quality teams
Support Operations Line of Business (SO LOB) teams
Workflow Subject Matter Experts (SMEs)

Qualifications
Strong analytical skills with the ability to collect, analyze, and interpret data to inform learning strategies and measure impact.
Experience in designing and facilitating learning programs and assessments.
Proven ability to manage complex projects and collaborate with diverse stakeholders.
Familiarity with AI technologies and innovative learning tools is a plus.

MUST HAVE SKILLS
Strong business-level prioritization

Collaborative mindset

L&D experience with end-to-end project management

Skills from analysis to content creation

Strategic focus

Organized

Fast design and development

Nice-to-Have Skills

Data Analysis and Interpretation: Proficient in gathering, analyzing, and interpreting data to guide learning and performance support solutions and evaluate their effectiveness.

Content Development and Facilitation: Skilled in designing assessment frameworks, creating assessments, and leading train-the-trainer sessions to ensure effective knowledge transfer

Interested candidates please send resume in Word format Please reference job code 240693 when responding to this ad.