Design Thinking Strategist III

Immediate need for a talented Design Thinking Strategist III. This is a 12+ months contract opportunity with long-term potential and is located in Charlotte , NC (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-72547

Pay Range: $70 - $75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Supporting the team s intake process by identifying client needs and desired outcomes through active listening and deep knowledge of design thinking strategy
• Scoping work appropriately towards tangible outcomes on an accelerated timeline
• Identifying the most effective design strategy services and thoughtfully communicating those recommendations to clients, bringing clarity and confidence to complexity
• Delivering strategy services, including Design Thinking workshop planning and facilitation, user research, stakeholder management, general consulting, and action planning
• Facilitating teams through the human-centered design process including stakeholder management, problem framing, value definition, user research, opportunity prioritization, assumption mapping, light prototyping, and storytelling
• Partnering with Design, Agile, and Change Management within the larger Enterprise Innovation Consulting Services team to implement effort outcomes
• Formalizing and communicating outcomes through meaningful storytelling and stakeholder management
• Innovating ways for our team to improve operational excellence and scale a human-centered culture throughout ***
• The ideal candidate will bring the following experience:
• Working in ambiguous multi-faceted problem spaces, helping business partners bring clarity to opportunity areas and priorities using Design Thinking and Human-Centered Design methodology.
• Prior consulting experience is an advantage, but expert-level communication skills are essential
• Managing client relationships, thoughtfully scoping work, and managing expectations through clear communication that builds trust
• Prior experience in or knowledge of the energy industry is a plus
• Proficiency in Design Thinking methodology including facilitation, user research and concept implementation
• Leading teams through the Design Thinking lifecycle from beginning to end: problem identification and scoping, value mapping, solution definition, prototyping and testing.
• Planning and conducting user research studies, synthesizing findings, and packaging actionable next steps from key insights.
• Communicating user research findings to business teams, mapping research findings back to business value.
• Collaborating with other experts including Product leads, Researchers, Change Managers, UX designers, Agilists, Business Analysts, Engineers, and Developers.
• The ideal candidate will live out the following values that are critical to our team s success:
• Approach complex problems with curiosity, optimism, and courage we ask smart questions to get to the heart of our clients needs, encourage teams to tackle aspirational goals and challenge the status quo along the way.
• Invest in relationships with both our clients and with our teammates.
• That means being a collaborative problem solver, building trust, empathizing with others and embracing different points of view.
• We actively practice emotional and situational intelligence and know that it s critical to meet an individual or team where they are to help them succeed.
• Adopt a learner mindset.
• Whether it s embracing AI or creating a new strategy framework to support changing business needs, we proactively identify trends and educate ourselves so we re always ready to support what comes next.
• Take initiative and embrace an entrepreneurial spirit.
• We work best when each of us is empowered to bring our expertise to clients in a way that s meaningful to them.

Key Requirements and Technology Experience:

• Key skills; Research background , doing workshops, Strategies, Road mapping, Process Improvement ,communicate with stakeholders, Asking root causes, planning conversations.
• Education/Degree - High School, Associate, Bachelor, Master: Graduation from a four-year college or university.
• Years of prior equivalent work-related experience in lieu of a degree (if applicable): High School/GED and 10+ years.
• Years of prior equivalent work-related experience in addition to a degree: 5-8 years with Bachelor's Degree.

Our client is a leading Electric and Natural gas Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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