Overview
On Site
USD 22.00 - 24.00 per hour
Contract - Independent
Contract - W2
Skills
Remote Support
Collaboration
Migration
Technical Support
Customer Service
Citrix
Communication
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are seeking an experienced Desktop Support professional to assist with a short-term Citrix migration project. In this role, you will help migrate users' virtual desktops to a new instance, hand off the updated environment (MyDesk) to end users, and ensure each environment is configured to meet their needs.
This is an onsite role in Madison, WI, working closely with an established IT team to provide both technical execution and user-facing support.
Responsibilities:
Requirements
Qualifications:
Details:
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are seeking an experienced Desktop Support professional to assist with a short-term Citrix migration project. In this role, you will help migrate users' virtual desktops to a new instance, hand off the updated environment (MyDesk) to end users, and ensure each environment is configured to meet their needs.
This is an onsite role in Madison, WI, working closely with an established IT team to provide both technical execution and user-facing support.
Responsibilities:
- Migrate user virtual desktops (Citrix) to a new instance
- Perform user handoffs of the new MyDesk environment, ensuring proper setup and functionality
- Work directly with end users to confirm configurations meet their individual requirements
- Collaborate with internal IT team members for troubleshooting and escalations
- Document migration steps, issues, and resolutions as needed
Requirements
Qualifications:
- 5+ years of experience in desktop/user support or a similar IT support role
- Strong troubleshooting and customer service skills
- Experience supporting end users through technical transitions
- Familiarity with Citrix environments preferred, but not required
- Excellent communication and interpersonal skills
Details:
- Location: 100% onsite in Madison, WI
- Engagement: 5-week contract (potential for extension if needed)
- Schedule: Standard business hours
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.