Senior BMC Helix Consultant

Job Title: Senior BMC Helix Consultant (Locals Only)

Duration: 6 Months

Location: Houston, TX (Onsite)

Description:

We are seeking a highly skilled and experienced Senior BMC Helix Consultant to support the design, development, and maintenance of our enterprise ITSM solutions. This temporary role is ideal for a seasoned professional with deep expertise in BMC Helix Digital Workplace, Business Workflows, Innovation Studio, ITSM, and Remedy AR System. This is a key role in enhancing our service management capabilities, supporting integrations, and ensuring the stability and performance of our BMC Helix environment.

Qualifications:

• Experience:
• 3+ years of BMC Helix/Remedy development experience.
• 5+ years of hands-on experience with BMC Remedy/Helix platforms.
• Proven track record in enterprise ITSM implementations and integrations.
• Helix Digital Workplace Advanced 20.x and greater.
• Helix Digital Workplace Catalog 19.x and greater.
• Helix ITSM 19.x (Professional) and greater.
  
• Technical Skills:
• Strong knowledge of BMC Remedy ITSM architecture, data model, workflows, and forms.
• Experience with BMC Digital Workplace and Business Workflows.
• Proficiency in troubleshooting across application, database, and infrastructure layers.

• Other:
• Strong understanding of ITIL processes and service management best practices.
• Excellent communication, documentation, and stakeholder engagement skills.
• Ability to work well within a team.
  
• Preferred

• Experience with BMC Innovation Studio.
• Familiarity with BMC Remedy ITSM integrations.
• REST API experience is a big plus.