Network Manager

Position: Network Manager

Location: NYC(Hybrid)

Hiring Mode: 6+ Months Contract

Job Description:

The network manager s primary responsibilities involve managing the clients OT Asset Inventory and the program of work to ensure that the inventory records are accurate, maintained, and up to date. This is a new role that is tied to compliance related tasks around ensuring all OT asset inventories are accurate and loaded with the most secure and stable versions. It will involve establishing and managing a program of work to implement updates. Being OT assets, they are tied to the operations of the building, so performing updates requires detailed planning and shutdowns. Ideally, the candidate has a good understanding on this side of things, so they can accurately determine and explain risks and coordinate the work.

The role is heavy on stakeholder engagement, both internally and externally. They will be responsible for establishing new frameworks and SOPs and required to coordinate with the engineering teams and their subcontractors from multiple sites. They will need to present to the client to explain the purpose and risks associated with their work. Communication and management skills will be prioritized in this case over technical knowledge and ability.

The ideal candidate would be a network engineer who is looking to get out of the network operations and into management and oversight. They do not have to have specific OT experience, but they must have experience with networks supporting business critical systems.

Additional notes from the Manager:

• I listed some key skills below. I have kept them general, but to reiterate, the core responsibility of this role is to manage the ITAM program requirements. To date this has predominantly included inventory and record management. The next phase will be to begin planning patching programs and be prepared to respond to vulnerability notifications.
• Facilities Network Setup & Management: Setting up and maintaining OT network infrastructure that connects building systems like BMS, energy metering, lighting, and other OT devices. This includes configuring network segments or setting up rules to ensure everything communicates as required.
• OT Asset Tracking: Utilizing the clients CMMS for keeping track of all OT equipment used in building operations, from servers and network gear to building controllers and sensors. This involves maintaining inventories for hardware, software, and licenses, and planning updates or replacements.
• System Updates & Change Management: Planning and implementing technology updates for OT assets while minimizing disruption to daily operations. This includes establishing and implementing best practices for implementing updates, coordinating maintenance windows, and having backup plans.
• Vulnerability Management & Patch Coordination Monitoring hardware and software vulnerabilities across building systems and coordinating patching schedules with minimal operational disruption. This includes tracking security bulletins for facilities equipment, testing patches in controlled environments (or overseeing testing performed by contractors), and working with vendors to address vulnerabilities in building automation systems while maintaining system stability and limiting risk to operations.
• Network Security: Implementing both physical and software-based security measures that protect building networks without interfering with operations. This includes setting up proper access controls, coordinating security policies, and ensuring building system vulnerabilities are resolved while maintaining reliable performance.
• Building Systems Integration:Familiarity with building automation protocols like BACnet and Modbus to connect different building systems together.
• Server & Database Management: Managing the servers and databases that support facilities software and tools. This includes implementing and maintaining virtual environments and covers tasks for keeping systems operational, handling backups (independent of the subsystem vendors), and working with vendors to ensure their requirements are met.
• Performance Monitoring & Reporting:Implementing and using monitoring tools to monitor network performance and building system health. This involves setting up alerts for equipment failures and network issues, creating dashboards, and generating reports on system performance and equipment health.
• Backup & Recovery Planning: Ensuring critical building system data is backed up and can be restored quickly if needed. This involves setting up automated backups, testing recovery procedures, and maintaining plans to keep essential building services running during system outages.