Voice Engineer

  • Pittsburgh, PA
  • Posted 5 days ago | Updated 3 days ago

Overview

On Site
$25-30
Contract - W2
Contract - 30 day((s))

Skills

Deployment Network Engineer

Job Details

Career Opportunity:
Job Title: Voice Engineer

About CodeForce 360
Making a career choice is amongst the most critical choices one can make, and it's important for the choice to be calculated with factors such as a company's run of success since its inception and more. But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you don't need to think of anything else. That's precisely what some of our employees and prospective employees think when they came across CodeForce 360.

Position Overview

Voice Engineer

Requirements:

  • Deeply understand and manage signaling protocols like SIP, H.323, and MGoogle Cloud Platform, ensuring their effective integration with voice systems and third-party call control applications
  • Provide L3 support for operations during major incidents.
  • Design and implement call admission control strategies, ensuring optimal voice quality and resource allocation across the network. Configure and maintain Quality of Service (QoS) to meet performance standards.
  • Collaborate with cross-functional IT teams to ensure the successful integration of voice systems with other network and application infrastructures. Provide technical leadership and mentoring to junior engineers
  • Oversee the integration of voice systems with third-party CTI (Computer Telephony Integration) applications, ensuring seamless interoperability and enhanced functionality.
  • Monitor the health and performance of the VoIP infrastructure, proactively identifying and resolving issues to maintain optimal uptime and service quality.

Nice-to-have skills:

  • Experience of migration projects
  • Strong understanding of CTI Integration
  • Cloud-based VoIP solutions Webex

Must-have skills for this role:

  • Cisco CUCM
  • Voice Gateways
  • SIP, H.323, MGoogle Cloud Platform

Years of experience required for each skill: 5+ years of experience

What type of education is needed for this position? bachelor's degree in computer science, Information Technology, Engineering, or a related field

How to Apply

Job ID: JPC - 218131

For more information, please contact below:

Bhushan Reddy

Qualified individuals will be contacted for an interview.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.