Overview
On Site
USD 20.00 - 22.50 per hour
Full Time
Skills
Network
Voicemail
UPS
Interfaces
Help Desk
Computer Hardware
Computer Networking
Documentation
Microsoft Office
Microsoft Windows
Active Directory
Technical Support
Taxes
Life Insurance
SEP
Partnership
Collaboration
Business Transformation
Law
Job Details
We are seeking a skilled and service-oriented End User Support Technician to join our IT team. In this role, you will provide hands-on technical support to internal and external users, ensuring timely resolution of hardware, software, and basic network issues. You'll be the first line of support, helping users navigate technical challenges while maintaining a high level of professionalism and documentation.
Key Responsibilities
Minimum Qualifications
Employee Value Proposition
Join a collaborative, mid-sized IT department where your contributions are valued. This contract role offers a strong pathway to full-time employment and the opportunity to work on meaningful projects that support County operations.
Pay and Benefits
The pay range for this position is $20.00 - $22.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Appleton,WI.
Application Deadline
This position is anticipated to close on Sep 19, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Key Responsibilities
- Provide technical assistance for software, hardware, and network-related issues.
- Troubleshoot and resolve user requests efficiently, escalating when necessary.
- Monitor and respond to support requests via phone, email, voicemail, and walk-ups.
- Accurately document steps taken, time logged, and resolution details in the work order system.
- Maintain strong working relationships with IT staff and supported users.
- Stay up-to-date on County systems and interfaces to provide informed support.
- Assist with Active Directory, Microsoft Office, and Windows-based environments.
Minimum Qualifications
- 3+ years of experience in IT support or help desk roles.
- Strong troubleshooting skills across hardware, software, and basic networking.
- Experience with ticketing/work order systems and documentation practices.
- Proficiency in Microsoft Office Suite and Windows OS.
- Familiarity with Active Directory and technical support tools.
Employee Value Proposition
Join a collaborative, mid-sized IT department where your contributions are valued. This contract role offers a strong pathway to full-time employment and the opportunity to work on meaningful projects that support County operations.
Pay and Benefits
The pay range for this position is $20.00 - $22.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Appleton,WI.
Application Deadline
This position is anticipated to close on Sep 19, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.