Overview
Skills
Job Details
Lab Support Engineer
Location- Philadelphia, PA
12+ Months
Skills- GMP / GxP Mandatory
JD can be used for both roles.
Background with End-user Computing or Desktop Support skills essential.
Break/Fix consists of 80% of a Lab Engineer
S workload
Scientist interaction
Implement the validated data backup solution on laboratory analytical equipment (equipment and software investigation, documentation, technical configuration) within R&D (GxP and non-GxP)
Knowledge and understanding of Active Directory required
Troubleshoot and implement data flows for scientific instruments
Understanding of Networking concepts, such as network topography, VLANSs, Static/Dynamic IPs, Subnetting, IT/OT Networks, and basic understanding of firewalls. Candidate should be familiar with the OSI model and how to troubleshoot different network layers
Previous experience with validated systems (GxP) a plus
Familiar with ticketing systems such as ServiceNow
In-depth knowledge in Microsoft OS including iOS and Linux a plus
Image/Onboard new computers into the domain and onto the network
Education: At least a bachelor s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or a closely related field is required for the project