System Analyst

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GENERAL SUMMARY:

Provides support for Global EDI implementations and ensures that an electric data interchange and interface systems operate properly, adequately and meet user needs. This includes translating business requirements to technical specifications, creating test cases, performing data performance testing, and supporting the day-to-day operations of EDI, including identifying any technical problems with sending/receiving transactions. Also provides Global production support investigation and resolution. Leads projects that support a functional area and assists on other projects as defined by the IS Manager. Possesses an in-depth knowledge of EDI, EDI systems and communications protocols [AS2, VAN, (S)FTP, HTTP(S)], and a sound understanding of business practices. Develops and executes detailed project plans.

PRINCIPAL DUTIES & RESPONSIBILITIES

• Responsible for the daily Global EDI operations, which include production support, administration, Control, scheduling, and balancing of EDI documents.
• Identify and implement process improvements within the EDI structure, including system interfaces, policy, and procedure changes.
• Perform detailed analysis of project requirements and assist in the development of functional specifications.
• Work with the VAN, AS2, (S)FTP, HTTP(S) partners to implement the necessary enhancements and monitor document transmissions.
• Ability to apply and update AS2 and SSL certificates.
• Performs detailed design and mapping specification creation for translation between SAP, External Applications and EDI formats.
• Leads customer-based projects digitizing current processes and fully utilizing EDI capabilities, such as autoload implementation which supports automatic order generation resulting in reduction of manual EDI orders.
• Serves as a primary liaison with key users in specific functional areas of the business.
• Works closely with SAP business analysts to resolve daily issues and design/create new business processes.
• Provides project and technical guidance to other members of IS or consultants assigned to work on a specific project or functional area.
• Completes projects and tasks as assigned by the IS Manager. Develops systems documentation and training programs in accordance with current IS Standards for new applications and updates older system documentation as system updates are performed.
• Provides training to new and existing system users.
• Build, tests and maintains all system interfaces including SAP, BI, and Ecommerce Systems.
• Identifies, develops, and maintains the procedures that aid in system recovery in case of disaster.
• Works with IS Operations to ensure that systems are transferred to a production status once the new system has been implemented or an older system has been upgraded.

Decision Making Capabilities

• Evaluates alternative solutions and selects the appropriate solution that meets the business requirements of a project while providing the greatest benefit to the company.
• Decides when to escalate project, and operational issues to the IS Manger in a timely manner and provides alternatives to resolve the issues.
• Decides on the level of system controls appropriate for an application to ensure the integrity of the system and its data.

JOB SPECIFICATIONS:

• Bachelor's degree in computer science or computer Programming preferred.
• Minimum of 7-10 years of experience in EDI Systems & Interfaces.
• Must have experience in Seeburger implementation, configuration, setup, and BIC Mapping Designer prem/cloud.
• SAP experience required to support and setup EDI partners and tables.
• Knowledge of S/4 Hanna and EDI interfaces highly desirable.
• Good problem-solving skills with a focus on resolution of the issue.
• Good verbal and written communications skills.
• Sound understanding of standard business practices.
• Demonstrated ability to work in a team & matrix environment.
• Knowledge of process and data modeling and data architectural development methodology.
• Ability to deal effectively with deadlines and time pressures.
• Ability to build and maintains strong working relationships with vendors and internal business partners.
• Ability to interact/communicate with individuals at all levels of the organization.

PHYSICAL CONDITIONS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit, talk and hear.
• The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.