Overview
Remote
Depends on Experience
Contract - W2
Contract - 12 Month(s)
No Travel Required
Skills
servicenow
cmdb
discovery
SGC
defender
integration
Job Details
Position: ServiceNow Operation Technology SME
Duration: 12+ months contract
Location: 100% remote
JOB DESCRIPTION
SKILLS NEEDED : Midserver configuration CMDB Discovery Service Graph Connector S Populating OT Assets and Devices in CMDB for OT tables, Integration with Industrial Defender Tool
- Good Understanding and hands on implementing Midserver configuration CMDB Discovery Service Graph Connector SGC
- Good knowledge and understanding on Networking concepts DMZ zone PublicPrivateHybrid Cloud environment etc
- Basic understanding on how Industrial control system works and OT network functions Idea on Purdue Model architecture
- Good to have Prior experience on implementing OT Visibility and OT Asset Management OT Service Management module in ServiceNow
- Experience on Populating OT Assets and Devices in CMDB for OT tables
- Experience setting up Integration with Industrial Defender Tool
- Experience on creating catalogue items workflow etc in ITSM process
- Basic understanding on Windows LinuxUNIX administrations and PowerShell scripting
- Moderate understanding on Database level architecture how to write SQL queries
- Basic understanding and ability to script automated processes Script includes Business rule script action etc
- Configuration and enhancements capability on the ServiceNow CMDB ITOM modular platform
- Develop ServiceNow ITOM configuration including CMDB Data alignment automated data population data import etc
- Document every development configuration and technical details prepare training material for project
- Good to have Implementing the CSDM framework for Operational Technology an endtoend data alignment process document including CMDB CSDM process and procedures
- Develop training material and train necessary stakeholders on the new process and procedures
- Help in identifying issues gathering data analysing and presenting solutions
- Work closely with architect to ensure technically feasible solutions
- Represent project stakeholders throughout planning development and release processes
Skills
Mandatory Skills : ServiceNow CMDB,ServiceNow ConnectedOps,ServiceNow ITOM-Discovery,ServiceNow ITOM-ServiceMapping,ServiceNow-Cloud Observability,ServiceNow ITOM-Governance,ServiceNow ITOM-Cloud Insights
Good to Have Skills : ServiceNow CMDB
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