Overview
On Site
$35 - $35 hourly
Contract - W2
Contract - Temp
Skills
Help Desk
Computer Hardware
Network
Tablet
High Availability
Documentation
Auditing
Migration
Training
Regulatory Compliance
CompTIA
Network+
Security+
Microsoft
Microsoft Azure
Technical Support
Professional Services
IT Infrastructure
Servers
System Administration
Network Administration
Operating Systems
Microsoft Windows
OS X
Linux
Communication
Analytical Skill
Problem Solving
Conflict Resolution
Attention To Detail
Cyber Security
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client in Lake Mary, FL that is seeking a Technology Support Specialist.
Summary:
The Technology Support Specialist provides advanced technical support for complex IT systems, ensuring seamless operations and optimal performance. This role requires a blend of help desk support and in-depth technical expertise to address and resolve sophisticated IT issues.
Responsibilities:
* Provides advanced technical support to end-users, resolving complex hardware, software, and network issues
* Manages and maintains end-user IT infrastructure, including Windows and Mac workstations, tablet computers, and smart phones
* Monitors system performance and troubleshoots issues to ensure high availability and reliability
* Implements and manages software updates, patches, and desktop configuration changes
* Collaborates with other departments to understand and address their IT needs
* Develops and maintains documentation for IT processes, procedures, and system configurations
* Conducts regular system audits and generates reports on system performance and security
* Assists in the planning and execution of IT projects, including system upgrades and migrations
* Provides training and support to staff on new technologies and systems
* Ensures compliance with organizational policies and industry regulations
* Performs additional duties as assigned
REQUIREMENTS:
* Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education, experience, and certifications
* Relevant certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Certified: Azure Administrator)
* Three (3) to five (5) years of experience in an IT support or analyst role, preferably in a professional services environment
* Strong knowledge of IT infrastructure, including servers, networks, and security systems
* Proficiency in troubleshooting and resolving complex technical issues
* Experience with system administration and network management
* Familiarity with various operating systems (Windows, macOS, Linux) and software applications
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong analytical and problem-solving abilities
* Attention to detail and a commitment to maintaining high standards of work
* Knowledge of cybersecurity best practices and protocols
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client in Lake Mary, FL that is seeking a Technology Support Specialist.
Summary:
The Technology Support Specialist provides advanced technical support for complex IT systems, ensuring seamless operations and optimal performance. This role requires a blend of help desk support and in-depth technical expertise to address and resolve sophisticated IT issues.
Responsibilities:
* Provides advanced technical support to end-users, resolving complex hardware, software, and network issues
* Manages and maintains end-user IT infrastructure, including Windows and Mac workstations, tablet computers, and smart phones
* Monitors system performance and troubleshoots issues to ensure high availability and reliability
* Implements and manages software updates, patches, and desktop configuration changes
* Collaborates with other departments to understand and address their IT needs
* Develops and maintains documentation for IT processes, procedures, and system configurations
* Conducts regular system audits and generates reports on system performance and security
* Assists in the planning and execution of IT projects, including system upgrades and migrations
* Provides training and support to staff on new technologies and systems
* Ensures compliance with organizational policies and industry regulations
* Performs additional duties as assigned
REQUIREMENTS:
* Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education, experience, and certifications
* Relevant certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Certified: Azure Administrator)
* Three (3) to five (5) years of experience in an IT support or analyst role, preferably in a professional services environment
* Strong knowledge of IT infrastructure, including servers, networks, and security systems
* Proficiency in troubleshooting and resolving complex technical issues
* Experience with system administration and network management
* Familiarity with various operating systems (Windows, macOS, Linux) and software applications
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong analytical and problem-solving abilities
* Attention to detail and a commitment to maintaining high standards of work
* Knowledge of cybersecurity best practices and protocols
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.