Amazon Connect Specialist

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)

Skills

Amazon connect
Lex
Cloud
AWS
Lambda

Job Details

Amazon Connect Specialist

Seattle WA

12+ Months

  • Primary skills Amazon connect Lex Lambda Python
  • Implement Amazon Connect Contact center solutions
  • Configure and maintain end to end contact center using Amazon Connect and AWS services.
  • As a SME, design, develop and implement Amazon Connect cloud-based contact center solution Services including, but not limited to: Call and Queue Flows, Agent Experience, Customer Profile, Tasks, Wisdom and Contact Lens, Step by step guides, Call Recording, Metrics, Contact Lens, CTR Data analysis

Education: At least a bachelor s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or a closely related field is required.

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