Account Support Field Engineer

Overview

On Site
$17.85 - $24.26 hourly
Contract - W2
Contract - Temp

Skills

Computer Hardware
Network Security
Systems Analysis
Data Centers
IT Infrastructure
Servers
Storage
Computer Networking
IT Operations
Break/Fix
Hardware Troubleshooting
Operating Systems
Operations Management
Linux
Virtualization
Microsoft Operating Systems
Microsoft Windows Server
Organized
Communication
Management
Collaboration
Teamwork
Artificial Intelligence
Messaging

Job Details

RESPONSIBILITIES:
Kforce is immediately adding a full-time Account Support Field Engineer in support of our industry leading technology development client in Milwaukee, WI. Our client is seeking candidates who are driven to make positive changes to the way people live and work by creating breakthrough technology solutions.

Responsibilities:
* Resolving hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures in support of customer's data centers
* Analyzes, troubleshoots, and resolves issues within IT infrastructure including enterprise systems, servers, storage, and networking
* Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting
* Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation
* Able to proficiently perform data center support tasks with little guidance
* Demonstrate hands-on practical knowledge of systems and policies
* Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities

REQUIREMENTS:
* 3-5 years of technical experience and a Associate's degree or equivalent degree in Computer Science or related area of study; Without a degree, 2 additional years of relevant professional experience (5-7 years in total)
* Linux, Virtualization and Windows Server experience a plus
* Able to perform high volume/low impact tasks in an efficient and knowledgeable manner
Requires good understanding of the general/technical aspects of the job
* Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand
* Must possess professional written and verbal communication skills
* Must be organized and able to document daily activities
* Must maintain successful communication and working relationship with management & peers of all levels
* Teamwork and interpersonal skills
* Must be willing to work outside of standard business hours and weekends
* Must be willing to travel for out of state projects

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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About Kforce Technology Staffing