Sales and Marketing Administrator

About Business Information Group, Inc ( BIG )

When technology changes every day, it s important to have an IT partner that delivers safe, reliable, and understandable solutions. For the past 30 years, BIG has helped hundreds of companies upgrade their technology to improve productivity, minimize downtime, and increase collaboration.

Our mission? To be an extension of our client s business as their most trusted advisor, offering reliable technologies that provide comprehensive solutions for the built environment.

Job Summary

The Sales and Marketing Administrator is responsible for offering administrative support to the sales and marketing teams, handling daily tasks such as data entry, lead generation, campaign coordination, customer communication, and maintaining CRM systems. This role plays a key part in driving sales and marketing success by ensuring efficient operations and accurate data management. This role is part of the Sales Department and reports directly to the Executive VP of Sales and Marketing.

Essential Duties and Responsibilities

Sales

• Enter customer orders, verify details, and check availability to ensure
• timely delivery and project kick off
• Maintain and update customer and account information, ensuring
• accurate and current records for all contacts.
• Handle customer inquiries via phone, email, and chat, addressing
• concerns
• Generate and track sales reports, focusing on key metrics such as
• weekly meeting, pipeline contribution, lead conversion and campaign
  reporting
• Assist sales representatives by scheduling appointments, preparing presentations, and gathering necessary
• customer data.
• Prepare proposals and PowerPoint presentations for potential clients, ensuring clear and compelling content.
• Input sales data into CRM systems, ensuring records are accurate and up-to-date.

Marketing

• Oversee the company website, making updates and ensuring its functionality aligns with current needs.
• Research, order, track, and manage promotional items for internal and external events ensuring adequate inventory
• levels.
• Manage daily, weekly, and monthly job description postings to attract potential candidates.
• Proofread and edit official marketing materials to maintain consistency and professionalism.
• Support event planning by handling administrative tasks, including coordinating hotel and venue arrangements,
• managing travel logistics and overseeing tradeshow details.
• Other duties as assigned.

Position Details, Work Environment & Physical Requirements

• Standard office hours for this role are Monday Friday, 8:00am 5:00pm local time zone.
• This is a full-time, non-exempt role.
• This is a remote role with eligibility to work from approved states in the United States.
• Travel for this role is minimal.
• Ability to sit for extended periods and use a computer and keyboard for long durations. Frequent typing and use of
• a mouse, with fine motor skills required for accurate data entry and navigation. Must be able to maintain good posture and adjust seating and workstation to minimize physical strain.

Education, Qualifications & Experience

• Bachelor s degree required, marketing, communications, business administration, or related field is preferred.
• Proven experience working in sales and/or marketing.
• Proficient in all Microsoft Office applications.
• Excellent organizational and time management abilities.
• Proficiency in Salesforce.com or similar CRM software.
• Experience in marketing automation tools preferred
• Ability to understand and analyze sales performance metrics.
• Exceptional written and verbal communication skills.
• Proven track record of meeting or exceeding sales targets.

Equal Opportunity Employer

It is the policy of Business Information Group, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources department.