Overview
On Site
Full Time
Skills
Asset Management
Microsoft Windows NT
Technical Support
Scalability
Business Continuity Planning
Project Management
Collaboration
IT Operations
Citrix
Cloud Computing
Firewall
Active Directory
Auditing
Regulatory Compliance
Backup
Data Security
Computer Hardware
AirWatch
Mobility Management
Management
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a dedicated Manager of Tech Support to oversee technical operations and drive efficiency in asset management. This position offers an excellent opportunity to lead a dynamic team while ensuring the seamless functioning of technology systems. Based in Wilmington NT, Delaware, the role demands expertise in managing diverse technologies and delivering impactful solutions.
Responsibilities:
Lead and supervise technical support teams to ensure the timely resolution of issues and delivery of high-quality service.
Manage Citrix and cloud technologies to optimize system performance and scalability.
Oversee the deployment and maintenance of firewall technologies to safeguard organizational data.
Implement and maintain Active Directory solutions to streamline user and system management.
Conduct regular audits to ensure compliance with security and operational standards.
Develop and manage backup strategies to secure critical data and ensure business continuity.
Coordinate hardware installations and upgrades to enhance system capabilities.
Utilize AirWatch and other mobility management tools to support device security and functionality.
Drive project management initiatives to plan, execute, and evaluate technical projects effectively.
Collaborate with stakeholders to align technical operations with organizational goals.
Requirements
Proven experience in managing Citrix technologies and cloud-based systems.
Strong knowledge of firewall technologies and their application in securing networks.
Proficiency in Active Directory and its role in system management.
Expertise in auditing processes to maintain compliance and operational standards.
Familiarity with backup technologies and strategies for data protection.
Solid understanding of computer hardware and deployment processes.
Experience with AirWatch and mobility management tools.
Demonstrated ability to lead projects and manage technical teams effectively.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a dedicated Manager of Tech Support to oversee technical operations and drive efficiency in asset management. This position offers an excellent opportunity to lead a dynamic team while ensuring the seamless functioning of technology systems. Based in Wilmington NT, Delaware, the role demands expertise in managing diverse technologies and delivering impactful solutions.
Responsibilities:
Lead and supervise technical support teams to ensure the timely resolution of issues and delivery of high-quality service.
Manage Citrix and cloud technologies to optimize system performance and scalability.
Oversee the deployment and maintenance of firewall technologies to safeguard organizational data.
Implement and maintain Active Directory solutions to streamline user and system management.
Conduct regular audits to ensure compliance with security and operational standards.
Develop and manage backup strategies to secure critical data and ensure business continuity.
Coordinate hardware installations and upgrades to enhance system capabilities.
Utilize AirWatch and other mobility management tools to support device security and functionality.
Drive project management initiatives to plan, execute, and evaluate technical projects effectively.
Collaborate with stakeholders to align technical operations with organizational goals.
Requirements
Proven experience in managing Citrix technologies and cloud-based systems.
Strong knowledge of firewall technologies and their application in securing networks.
Proficiency in Active Directory and its role in system management.
Expertise in auditing processes to maintain compliance and operational standards.
Familiarity with backup technologies and strategies for data protection.
Solid understanding of computer hardware and deployment processes.
Experience with AirWatch and mobility management tools.
Demonstrated ability to lead projects and manage technical teams effectively.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.