AI Agents Solution Engineer

Job Description

It is an exciting time to be a part of the Oracle Cloud Development organization. As we continue to rapidly introduce new products and enhancements, we are focused on delivering AI capabilities that will help customers automate and transform their business processes. To support that goal, we are seeking a highly skilled professional to join Oracle's AI Agent Solutions Team as part of our AI Agent initiative.

This is a unique opportunity to lead the development of practical, scalable AI agent solutions that empower customers and partners to leverage AI technology effectively. This role will focus on designing and delivering solutions that serve as deployable templates for customers, partners, and sales solution engineers. These solutions will showcase the power of Oracle's AI Agent platform and enable organizations to build and customize AI agents tailored to their unique needs. The team will also serve in a consulting and advisory capacity to internal and external customers and partners in their journey to adopt AI Agents. Through the documentation of AI Agent best practices, curation of successes and lessons learned, and delivery of education sessions, this team will play a crucial role in elevating the knowledge of our Cloud community in this new and exciting technology.

In this role, you will have access to leading-edge AI tools and resources as you shape how Oracle's customers and partners deploy AI Agents within their organizations. Join our team and be part of an organization that thrives on innovation, collaboration, and delivering value to our customers.

The successful candidate will possess:

• Technical Expertise: Strong background in computer science, technical solution engineering, or advanced analytics. Understanding of RAG (Retrieval-Augmented Generation) techniques is required. Experience in designing and building AI multi-agent solutions for business environments is a must.
• Hands-On Experience: Proven ability to build and deploy scalable AI systems, with experience in solution engineering, building functional and/or technical demonstrations, consulting, or software development.
• Framework Proficiency: Demonstrated knowledge and proficiency in frameworks such as Flowise, CrewAI, Relevance AI, Langchain, or AutoGen, with the ability to build on Oracle's AI Agent platform.
• Enterprise Application Understanding: Experience with enterprise applications supporting HCM, SCM, CX, and/or ERP such as Oracle Fusion Cloud Applications or similar systems and their AI capabilities.
• Customer Facing Consulting/Advisory Experience: Ability to engage with customers in productive dialogue to define business requirements, use cases, and desired outcomes. Ability to then translate functional/business requirements into practical, viable, hands-on technical solutions.
• Collaboration Skills: Experience working directly with customers, SI partners, and sales teams to deliver tailored solutions.
• Critical Thinking Skills: Strong critical thinking and problem-solving skills with the ability to anticipate challenges and proactively address them.
• Communication, Documentation & Education: Strong ability to create and deliver technical documentation, best practices, and training materials.

Career Level - IC5

Responsibilities

• Develop AI Agent Templates and Solutions:
  • Design and build deployable AI agent solutions based on knowledge of the Cloud product and viable customer requirements/use cases that serve as templates for customers and partners.
  • Create practical, application-focused agent use cases and best practices that demonstrate how organizations can implement Oracle's AI Agent platform.
  • Ensure all solutions are robust, scalable, and ready for deployment within diverse organizational environments.
• Collaborate with Key Stakeholders:
  • Work closely with customers, partners, and sales solution engineers to understand their requirements and tailor solutions accordingly.
  • Act as a technical advisor to customers and SI partners, guiding them on how to best implement and customize AI agent templates.
  • Provide feedback to product teams to enhance Oracle's AI Agent platform based on real-world use cases and customer interactions.
• Deliver Best Practices and Enablement Resources:
  • Develop comprehensive documentation, best practice guides, and tools to support customers and partners in deploying and managing AI agents.
  • Establish a centralized repository for all resources, including templates, tools, and guidelines, ensuring accessibility for stakeholders.
  • Deliver workshops, training sessions, and support to enable sales solution engineers, customers, and SI partners to effectively use and extend the provided solutions.
• Innovate and Stay Hands-On:
  • Continuously explore and implement cutting-edge techniques in AI, including multi-agent systems and advanced analytics.
  • Build and refine agent systems using Oracle's AI Agent platform while showcasing hands-on expertise.
  • Serve as a hands-on builder and problem solver, showcasing expertise through hands-on development and testing of AI agent solutions.
• Track and Measure Success:
  • Use project management tools like JIRA to transparently track deliverables.
  • Deliver monthly updates to relevant teams and stakeholders, highlighting new solutions, best practices, and templates.
  • Conduct regular program reviews, monitor progress, and escalate/address potential risks or issues

Qualifications:

• Please submit examples of AI Agent solutions you have built, highlighting how you've tailored them for real-world applications
• Proven ability and experience in designing and building AI multi-agent solutions for a business environment is a must
• Demonstrated knowledge and proficiency in frameworks such as Flowise, CrewAI, Relevance AI, Langchain, or AutoGen, with the ability to build on Oracle's AI Agent platform
• Experience working directly with customers, partners, and sales teams to deliver tailored technical solutions and advisory services
• Demonstrated ability to understand, clarify, and translate functional/business requirements into practical, viable technical solutions
• Experience with enterprise applications such as Oracle Fusion Cloud Applications or similar systems and their AI capabilities
• Strong communication skills and analytical skills
• Bachelor's degree or equivalent in computer science, software engineering, or advanced analytics required
• Experience working in a fast-paced, dynamic software environment is a plus

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $115,400 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.