ServiceNow Pc Platform Architect (HRSD) Level 4/Level 3

Role1: ServiceNow Pc Platform Architect (HRSD) Level 4 - New Jersey, Dallas, TX/Chicago, IL/ SFO, CA - 6 Months + Possible Extension

Role2: ServiceNow Pc Platform Architect (HRSD) Level 3 - New Jersey, Dallas, TX/Chicago, IL/ SFO, CA - 6 Months + Possible Extension

ServiceNow Pc Platform Architect (HRSD) Level 4

Location: New Jersey, Dallas, TX/Chicago, IL/ SFO, CA

Duration: 6 Months + Possible Extension

No of Positions: 2

Job Description

As a ServiceNow Architect, you will play a key role in designing and guiding the implementation of complex ServiceNow solutions across multiple platforms and modules. You will leverage your deep knowledge of ServiceNow capabilities and best practices to architect robust solutions that drive business value, improve operational efficiency, and ensure alignment with client needs.

Must Have skills- HRSD Modules

Qualifications: (Please list all required qualifications)

• ServiceNow Certified Application Developer (CAD), ServiceNow Certified System Administrator (CSA), or ServiceNow Certified Technical Architect (CTA) preferred.
• ITIL Knowledge: Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities
• Project Management: Experience with agile methodologies and managing large-scale ServiceNow implementations
• Leadership & Communication: Strong leadership abilities with experience managing cross-functional teams, guiding developers, and liaising with stakeholders at all levels. Excellent written and verbal communication skills.

Required Qualifications:

• Experience: 8+ years of hands-on experience designing and implementing ServiceNow solutions, with at least 3 years in a lead or architect role

Technical Skills:

• Expertise in ServiceNow architecture, design, and configuration, including HRSD
• In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
• Proven ability to design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) for platform alignment
• Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server, ensuring seamless interoperability with external systems like AWS, Azure, Salesforce, or other enterprise platforms. Proficiency in ServiceNow scripting (JavaScript, Glide API, Business Rules, etc.)
• Expertise in designing solutions to maintain platform integrity, optimize CMDB structure, and enforce best practices in performance, scalability, and usability
• In-depth knowledge of ServiceNow update sets, version control, deployment processes, and platform governance frameworks to ensure optimal performance and compliance
• Familiarity with advanced ServiceNow features such as Flow Designer, Virtual Agent, and Predictive Intelligence

Preferred Qualifications:

• Experience HRSD modules
• ITIL Foundation certified, TOGAF or IT4IT certification is preferred
• Familiarity with cloud technologies (AWS, Azure, etc.) and their integration with ServiceNow
• Experience with DevOps and CI/CD pipelines for ServiceNow deployments
• Knowledge of automation tools and frameworks to drive operational efficiencies

ServiceNow Pc Platform Architect (HRSD) Level 3

Location: New Jersey, Dallas, TX/Chicago, IL/ SFO, CA

Duration: 6 Months + Possible Extension

No of Positions: 2

Job Description

As a ServiceNow Architect, you will play a key role in designing and guiding the implementation of complex ServiceNow solutions across multiple platforms and modules. You will leverage your deep knowledge of ServiceNow capabilities and best practices to architect robust solutions that drive business value, improve operational efficiency, and ensure alignment with client needs.

Must Have skills- HRSD Modules

Qualifications: (Please list all required qualifications)

• ServiceNow Certified Application Developer (CAD), ServiceNow Certified System Administrator (CSA), or ServiceNow Certified Technical Architect (CTA) preferred.
• ITIL Knowledge: Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities.
• Project Management: Experience with agile methodologies and managing large-scale ServiceNow implementations.
• Leadership & Communication: Strong leadership abilities with experience managing cross-functional teams, guiding developers, and liaising with stakeholders at all levels. Excellent written and verbal communication skills.

Required Qualifications:

• Experience: 3-5 years of hands-on experience designing and implementing ServiceNow solutions, with at least 2 years in a lead or architect role

Technical Skills:

• Expertise in ServiceNow architecture, design, and configuration, including HRSD
• In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
• Proven ability to design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) for platform alignment
• Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server, ensuring seamless interoperability with external systems like AWS, Azure, Salesforce, or other enterprise platforms. Proficiency in ServiceNow scripting (JavaScript, Glide API, Business Rules, etc.)
• Expertise in designing solutions to maintain platform integrity, optimize CMDB structure, and enforce best practices in performance, scalability, and usability
• In-depth knowledge of ServiceNow update sets, version control, deployment processes, and platform governance frameworks to ensure optimal performance and compliance
• Familiarity with advanced ServiceNow features such as Flow Designer, Virtual Agent, and Predictive Intelligence

Preferred Qualifications:

• Experience HRSD modules
• ITIL Foundation certified, TOGAF or IT4IT certification is preferred
• Familiarity with cloud technologies (AWS, Azure, etc.) and their integration with ServiceNow
• Experience with DevOps and CI/CD pipelines for ServiceNow deployments
• Knowledge of automation tools and frameworks to drive operational efficiencies