Overview
On Site
$20 - $30 hourly
Contract - W2
Contract - Temp
Skills
Management
Hardware Troubleshooting
Network
Brand
Issue Tracking
Mobile Device Management
Master Data Management
Adobe AIR
Communication
Positive Attitude
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce's valued client is looking for a Service Desk Technician to join the team in Green Bay, WI. This will be a hybrid, contract to hire position.
Responsibilities:
* Managing phone calls from customers and front line users, creating tickets
* More technical than Level 1 support
* They will be troubleshooting hardware
* Troubleshooting network issues
REQUIREMENTS:
* 2-3 years of technical experience
* Customer centric/focused
* Experience troubleshooting customer issues is a must
* Needs to have a "can-do" attitude
* Not afraid to "think outside the box" and work independently
* Willing to help others
* Familiar with name brand ticketing system O365, MDM solutions (intune, air watch, etc.)
* Good communication skills and a positive attitude is a must
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce's valued client is looking for a Service Desk Technician to join the team in Green Bay, WI. This will be a hybrid, contract to hire position.
Responsibilities:
* Managing phone calls from customers and front line users, creating tickets
* More technical than Level 1 support
* They will be troubleshooting hardware
* Troubleshooting network issues
REQUIREMENTS:
* 2-3 years of technical experience
* Customer centric/focused
* Experience troubleshooting customer issues is a must
* Needs to have a "can-do" attitude
* Not afraid to "think outside the box" and work independently
* Willing to help others
* Familiar with name brand ticketing system O365, MDM solutions (intune, air watch, etc.)
* Good communication skills and a positive attitude is a must
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.