Manager Fraud Analysis

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Job Title

Manager Fraud Analysis

What does a great Manager Fraud Analysis do?
A great Manager Fraud Analysis - leverages highly capable people and systems to minimize fraud. You will lead a team, in a results-driven position, that offers both challenges and opportunities to contribute and learn.

The Risk Office team is comprised of Risk Analysts/Certified Fraud Examiners working to create and implement leading edge technologies in the growing fight against card fraud. The analyst's goal is to become a consultative extension of the bank/credit union while functioning as risk product subject matter experts.

What you will do:

• Provide leadership for a team of ~10 Card Fraud Risk Analysts in direct support of Fiserv clients' card portfolio risk management programs (debit, credit, prepaid) from a risk consulting perspective.
• Oversee daily activities related to data analysis from Falcon fraud monitoring systems and makes proactive risk mitigation recommendations based on the analysis and in response to customer/client inquiries.
• Participate in both long-term and short-term projects related to current and future risk management programs, ensuring clients' estimated fraud loss basis points are being minimized and that rule performance is optimized.
• Lead team in process improvement efforts and recommend changes to risk management policies and procedures to ensure compliance with regulatory and client-based requirements.
• Support corporate change initiatives as necessary.
• Analyze and evaluate fraud system data integrity and make recommendations for enhancements.
• Create both client-facing and internal reports to support analytic findings.

What you will need to have:

• Minimum 5 years of people leadership in a fraud mitigation, card fraud, or financial services experience.
• Strong verbal/written communication skills.
• Proficient with data analysis.
• Demonstrated sound business judgment in previous professional experiences.

What would be great to have:

• Risk management and/or card fraud experience.
• Bachelor's Degree or equivalent experience.
• ACFE certification.

Perks at Work:

• We're #FiservProud of our commitment to you overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification and internal mobility.

In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

Salary Range

$76,100.00 - $130,600.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.