Overview
Skills
Job Details
Your future duties and responsibilities
Define and govern the end-to-end solution architecture for CRM (Salesforce), PRM, and CPQ (Tacton) platforms.
Lead the integration design between commercial platforms and core business systems (SAP ERP, legacy QTC).
Partner with business stakeholders to align technology solutions with process improvements and digital transformation goals.
Architect data flows across commercial systems to ensure accuracy, consistency, and real-time availability of customer, partner, and product data.
Collaborate with data and analytics teams to design reporting structures, dashboards, and enable predictive insights using embedded analytics or AI-enabled tools.
Contribute to the evaluation and adoption of AI/ML capabilities within Salesforce or adjacent tools (e.g., predictive lead scoring, recommendation engines, anomaly detection).
Maintain architectural documentation, roadmaps, and technical governance standards for commercial systems.
Required qualifications to be successful in this role
10+ years of experience in IT solution architecture with a strong track record in Salesforce and commercial systems.
Hands-on experience with CRM, PRM, and CPQ solutions, ideally across multiple business units or geographies.
Experience and comprehension of SAP ECC from a data and architecture perspective.
Strong understanding of enterprise integration patterns and architecture (REST API, enterprise middleware solutions, RPA).
Experience designing or supporting data pipelines, models, or analytics solutions across enterprise platforms.
Familiarity with AI/ML capabilities in commercial platforms or experience integrating external AI services.
Excellent communication, collaboration, and stakeholder engagement skills.
Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
Experience with Tacton CPQ or other manufacturing-specific CPQ tools.