Overview
On Site
USD 18.00 - 20.00 per hour
Full Time
Skills
End-user Computing
Laptop
Printers
Tier 1
Technical Support
Computer Hardware
Documentation
Inventory
Authorization
Microsoft Azure
Active Directory
Customer Service
Communication
Mobile Technology
ITIL
Service Delivery
Remote Support
Hardware Troubleshooting
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
The PC Technician serves as a frontline resource for IT support, responsible for deploying, maintaining, and troubleshooting desktop hardware and software across the organization. This role focuses on delivering high-quality technical support to end users, ensuring optimal performance of workstations, printers, and peripheral devices. A key responsibility includes participating in the PC refresh cycle as part of the asset lifecycle program. The technician will work both independently and collaboratively to resolve incidents, fulfill service requests, and contribute to a seamless end-user computing experience.
Key Responsibilities
Required Skills & Experience
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Milwaukee,WI.
Application Deadline
This position is anticipated to close on Aug 26, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The PC Technician serves as a frontline resource for IT support, responsible for deploying, maintaining, and troubleshooting desktop hardware and software across the organization. This role focuses on delivering high-quality technical support to end users, ensuring optimal performance of workstations, printers, and peripheral devices. A key responsibility includes participating in the PC refresh cycle as part of the asset lifecycle program. The technician will work both independently and collaboratively to resolve incidents, fulfill service requests, and contribute to a seamless end-user computing experience.
Key Responsibilities
- Deploy, configure, and maintain desktop computers, laptops, printers, and peripheral devices.
- Perform on-the-fly hardware repairs and replacements to minimize downtime.
- Provide Tier 1 technical support for hardware, software, connectivity, and user access issues.
- Troubleshoot and resolve incidents using remote tools or in-person support, ensuring timely resolution and adherence to SLAs.
- Participate in PC refresh projects, including imaging, setup, and deployment of new devices.
- Maintain accurate documentation of support activities, asset inventory, and user configurations.
- Assist with workstation, printer, and peripheral maintenance and support.
- Provide user account setup and authorization support in Active Directory and Azure Active Directory environments.
- Collaborate with IT teams to escalate and resolve complex issues.
- Deliver excellent customer service through clear communication, empathy, and professionalism.
- Support mobile technology and ensure proper configuration and connectivity.
- Apply ITIL practices to address recurring issues and improve service delivery.
Required Skills & Experience
- 6 months+ of experience in:
- Desktop support
- Device deployment
- Hardware repair and troubleshooting
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Milwaukee,WI.
Application Deadline
This position is anticipated to close on Aug 26, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.